Recovery Case Manager

General Description:
The Recovery Case Manager facilitates the independence of our residents by providing case management services and connecting them with community resources and service providers. The Case Manager works with each resident to develop, implement and monitor individual case plans with the goal of effective progress toward health, stability and independence. This role helps facilitate effective communication and collaboration with all invested parties.
Job Responsibilities:

• Assist with intake and onboarding new participants by assessing needs and with offboarding/closing out quick departures.
• Meet with each new intake to identify the case management needs and begin to set expectations for the services they will receive, which may include obtaining identification and benefit documentation, medical/mental health assessments and appointments, legal services coordination, finance/debt management/banking relationship, educational and vocational training
• Assist in creating and communicating a healthy transition plan for each participant to successfully launch from the DCD program back into society.
• Maintain residents' records by reviewing case notes; logging service plans, service provision, incidents and progress
• Maintain reporting relationships with parole/probation or other legal providers
• Complete necessary administrative tasks and keep organized and confidential records on each client.
• Participate in enforcing disciplinary actions and reward systems as needed.
• Be available to help teach any classes or attend any service assignments as scheduled by the DCD Program Coordinator.
• Attend any staff meetings, outings, events or training as needed. This can include some weekend commitments such as serving at Adopt-A-Blocks or attending a Sunday church service with the participants.
• Return your emails or phone calls in an orderly fashion.
• With DCD being a 24/7 ministry, be aware that there may be potential emergencies that you assist with outside of usual work hours.