Vice President, Solutions & Strategies

At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.

In 2014 Carrum reinvented the Center of Excellence (CoE) category in digital health. We are the only company in this space with a digital platform and mobile app powering this novel marketplace. Today, most of the US population lives within a 3 hour driving distance of a Carrum CoE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $50M in aggregate from investors like Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.

We are looking for a Vice President, Solutions & Strategy to help drive our Commercial growth by equipping our sales teams with Solutions Consultant support, tools, content, and sales enablement. The Vice President, Solutions & Strategy will play a critical role in our success as a strategic and tactical thought leader collaborating with all functions of the company.

Reporting to the Chief Commercial Officer, you will own opportunity strategy and resource planning for our sales and client success teams; helping us ensure that our external deliverables are executed. You will use data to drive insights for opportunities, and focus not only on enablement, but continual development, and refining overall sales effectiveness. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode.

The candidate will drive all strategy for current and prospective clients including all subject matter expertise for Carrum in our Solutions Consultant roles, enablement across sales, consulting, partners, and client success, as well as scaling the RFP function and knowledge base functionality.

You’re excited about this opportunity because you will...

• Lead the Solutions Consultants in continuing to deepen their subject matter expertise on all things Carrum and support all Carrum opportunities within sales and client success.
• Drive the strategy and tactics for sales enablement improving sales efficiency through consistent content, training, and process.
• Scale Carrum’s dynamic knowledge base of content through our RFP repository and team.
• Bring a critical thinking lens to all external deliverables to optimize Carrum’s OKR achievements.
• Provide mentorship and training across the Commercial team by developing programs, identifying opportunities or gaps, and connecting enablement findings and initiatives to in-the-field actions and outcomes.
• Design the vision, roadmap, and priorities for sales enablement at all levels and stages by identifying and solving for sales process inefficiencies, bottlenecks, and inconsistencies.
• In collaboration with leadership, design and implement sales infrastructure and processes that empower sales teams.
• Foster a culture of continuous improvement by applying rigorous methodologies to optimize sales performance, and ensure that leadership is equipped with the necessary tools and information to drive business growth.
• Utilize data-driven insights to support decision-making processes and strategic planning, ensuring informed executive oversight of sales operations.

We’re excited about you because…

• You bring a rich background of supporting and enabling sales teams through rigorous process application.
• You excel at operating in a fast-paced environment, and can adapt to new information while approaching business challenges with a data-driven mindset.
• Experience in driving cross-functional strategic initiatives through close collaboration with both internal and external partners, demonstrating strong interpersonal and leadership skills.
• 5+ years of healthcare or technology company preferred.
• Demonstrated experience in effectively communicating with executive leadership to align sales strategies with overall business objectives.
• Track record in improving sales efficiency and conversion rates.
• Ability to lead a diverse team in a dynamic environment.
• Entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and independently.
• Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
• Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.

Why you’ll love working with us...

• We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
• We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include Walgreens, US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
• We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
• We carve out time to let go of work to celebrate our successes and have fun. We’re all working remotely right now, but prior to the pandemic a few of the monthly activities we enjoyed included group dinners, bowling, and hiking. Now we bring the fun online with holiday costume contests, arts and crafts activities, musical events, weekly meditations, and gratitude sessions.
• You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.

Other benefits:

• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance

About Carrum

We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.