Hotel Finance Manager

Q Center is looking for a Finance Manager to join our team! Job SummaryThe Finance Manager is responsible for directing and supervising the day-to-day operations of the Accounting staff, ensuring that a highly productive and well-trained staff is always maintained.  This position ensures the accuracy, consistency, and timeliness of the financial reporting and Accounting functions while providing information and assistance to the Director of Finance. They are also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding assets. The schedule for this position is Monday-Friday 8am-5pmStarting rate for this position is $75,000/year. Benefits

• Paid time off
• 401(K) with employer match
• Holiday Pay
• Medical, Dental and Vision Insurance with Wellness Credits
• Employee Assistance Program
• Basic Life, AD&D 
• Disability Benefits
• Employee Meals

Education & Experience

• Minimum 4 years of progressive experience in Accounting, Finance or related field preferred.
• 4 year college degree; or a 2 year college degree with 3 or more years of progressive experience in Accounting, Finance, or related field required.
• Minimum of 2 years supervisory experience required.
• Computer knowledge/skills required, including word processing and spreadsheet applications.
• Experience with Accounting and Purchasing systems, such as Birchstreet, Sage Intaact, Concur and Opera is preferred.
• Experience in hotel accounting preferred.

 Physical Requirements

• Flexible and long hours sometimes required.
• Sedentary work

Fundamental Requirements

• Associates must, at all times, be attentive, friendly, helpful. and courteous to all guests and fellow associates.
• Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
• Oversee and manage the daily operations of department and associates.
• Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction.
• Define and implement department objectives and standard operating procedures.
• Manage budget, forecast, expense, records, and contracts.
• Ensure preparation of required reports, including (but not limited to), payroll, revenue, associate schedules, and quarterly action plans; assist in maintaining an organized and comprehensive filing system with documentation of purchases, invoices, schedules, forecasts, reports and tracking logs; submit required reports in a timely manner.
• Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet.
• Develop labor schedules to align with operation needs ensuring guest and client satisfaction; make changes for-the-week, in-the-week as business changes occur and effectively communicate changes timely and appropriately.
• Interview candidates for open department positions and follow standards for hiring approvals.
• Conduct departmental training, departmental meetings developing associate morale and skills.
• Conduct associate performance reviews in accordance with Q Center standards.
• Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved.
• Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming.
• Keep immediate supervisor fully informed of all problems or matters requiring their attention.
• Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction.
• Maintain a clean, organized work area and manage all necessary department supplies.
• Ensure overall associate and guest satisfaction and safety is achieved.
• Perform other related duties as assigned. 

• Supervise accounting personnel by motivating, training, coaching and counseling all associates, communicating job expectations and appraising their performance.
• Assist in monitoring business revenues and expenses and ensure the accurate recording in accordance with Q Center's established guidelines; investigate and critique variances to budget or to prior year and offer practical improvement methodologies to management.
• Monitor capital purchases against the annual Capital Budget and report all variances.
• Complete monthly tax returns for Sales & Use Tax and Occupancy Tax.
• Analyze financial data and operations in order to assist and advise management in maintaining the company’s financial objectives.
• Assist with ensuring that all balance sheet accounts, including bank reconciliations, are reconciled on a timely basis.
• Establish and continually audit all internal financial controls; including purchasing, cash handling, disbursements, inventories, property assets, credit card processing, payroll, and employee records.
• Ensure compliance with federal, state, and local payroll and tax laws, regulations and codes.
• Assist the Director of Finance with all Accounting related items.
• Assist in preparation all financial reports in accordance with Q Center's requirements meeting various due dates and deadlines by preparing financial statements, forecasting reports, key statistics reports and cash flows on a monthly basis, as well as, budgets and 5-year plans on an annual basis.

• Monitor compliance in meeting required report deadlines and due dates and react accordingly.
• Ensure daily property activity is processed through the General Ledger system, including revenues, expenses, and cash transactions.
• Assist the sales effort in establishing customer credit in accordance with Q Center’s policies and procedures, to include but not limited to the application process, reference checks, credit limits, direct bill listing, deposit requirements and other credit related activities.
• Maintain an efficient collection process to include an organized filing and tracing system, issue demand letters, monitor returned checks and chargebacks, perform collection calls and prepare bad debt write-offs.
• Assist Director of Finance in all aspects of forecasting and annual budget process.
• Process third party commission payments in accordance with approved Sales contracts.
• Maintain Fixed Asset Record database, and process depreciation entries monthly.
• Ensure preparation of unclaimed property reporting in accordance with Q Center standards.
• Review and process all credit card charge back disputes.
• Ensure on a daily basis that credit card processing for all systems has been completed and is accurate; follow up on guest inquiries regarding credit card processing issues. 
• Understand credit card processing guidelines and how credit card transactions are processed internally and externally; verify all credit card transactions have posted to the Q Center bank account.
• Oversee the Q Center Purchase Requisition system; add new users, import budgets, and manage other daily tasks related to function of the tool.
• Manage the Q Center General Ledger system; maintain accounts, including mapping to other systems, process journal entries, and create reporting.
• Handle all year end Accounts Payable related activities, including reporting and 1099 creation.

 The Q Center: Q Center is more than a conference center – it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.  EEO is the Law     Supplement Notice      Pay Transparency  If you require a reasonable accommodation to complete an application, please email your request to  and provide the job title to which you are applying.