Career Navigator

1010 Harrison Ave, Roxbury, MA 02119, USA

Job Description

Posted Tuesday, October 1, 2024 at 4:00 AM

* Must be bilingual in Spanish

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides career advising services to help participants reach their career goals and objectives.
• Conducts interest and skill-based assessments to determine an individual's interests, aptitudes, and personality traits that could impact their interest and goals in a particular career field.
• Reviews resume and provides feedback on how to improve resume effectiveness.
• Provide job search assistance including helping participants apply for jobs online.
• Provides career coaching and case management for participants.
• Reaches out to community organizations, collaborators, or schools to assist with partnerships.
• Creates and facilitates group and individual job search workshops.
• Documents case management and support services provided to participants in accordance with Goodwill and regulatory standards.
• Maintains up-to-date knowledge and familiarity with career advising services, industry trends, labor markets, training resources, and programs.
• Exercises good judgement, discretion, confidentiality, and sensitivity.
• Performs duties in accordance with Goodwill's standard policies and procedures.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS:

• Bachelor's degree or Associate's degree plus two (2) years relevant experience.
• One (1) year of experience working in a comparable role in addition to above.
• Professional experience providing services to persons who have disabilities and/or other barriers to employment such as poverty, welfare dependence, English language barriers, ex-offender status, age, and homelessness.
• Possess active listening & response skills.
• Must have excellent organizational, time-management, and problem-solving skills.
• Ability to efficiently prioritize and multi-task.
• Exceptional interpersonal and customer service skills.
• Proficiency in Microsoft Office, particularly Word, Excel, PowerPoint, and Teams.
• Satisfactory results of all required background checks according to Goodwill policy.