Overview:
Century Fasteners Corporation, established in 1955, is an international master distributor of fasteners and non-fastener products, including military, aerospace, commercial, and electronic components, representing premier manufacturers in the industry. We have multiple locations throughout the United States with our corporate headquarters located in Elmhurst, NY. Concentrating our priority on customer service, we have obtained a stellar reputation within the industry. That reputation is built by our greatest asset...our employees. Due to our continued growth and success, we are currently seeking a Senior Account Manager to join our staff.
Position Overview:
Account Managers serve as the primary contact with customers and are responsible for customer satisfaction. They build relationships with customers to encourage new and repeat business opportunities.
Essential Job Functions:
Supervised by the Branch Manager, Senior Account Manager will be the main point of contact for the customer generally via phone or e-mail correspondence though occasional face to face meetings are required; Sales: quoting, order entry, sourcing new vendors, obtain new customers; Program: installing/maintaining complete operations including inventory levels, adding new parts and quality issues; Enter customer orders into IST, enter orders with vendors.
Requirements:
High School graduate (minimum) with qualifying professional experience.
Proven account management skills required to create, maintain, and enhance customer relationships.
Extremely detail-oriented, Self-motivated and persistent; Handles stressful situations and deadline pressures well with excellent verbal and written communication skills.
Previous experience in fastener sales.
A college background is preferred.
Other Skills/Abilities:
Math skills; Proficient level computer skills in MS Word, Excel, and Outlook.
EOE Disability/Veteran
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.