Transition Team Lead

At Caring Transitions, we support senior citizens in transition from the home they've lived in for 40-years to independent living, assisted living or memory care. Caring Transitions is the nation's largest and most trusted provider of Senior transition services focused on 3 R's: Relocation, Right-Sizing and Resale of household goods. We facilitate the entire move or manage only certain portions depending on clients needs. We serve seniors, families and anyone who is relocating by helping with their personal belongings.

Job Description:

Primary responsibilities include, but are not limited to the opportunity to train and supervise team members; develop and mentor the team through flawless planning and execution of tasks assigned on a per project basis; monitor and reinforce company guidelines, policies, and procedures; and ensure safety of team, client, and property.

Roles and Responsibilities:

1. Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision.
2. Ensure all tools and supplies are properly maintained and reach each job site.
3. Lead the team in the execution of tasks needed to complete the project with the allocated labor hours.
4. Report all incidents and/or accidents to management in a timely manner.
5. Monitor/reinforce safety procedures.
6. Communicate updates to clients and management as requested.
7. Handle any immediate employee concerns or disciplinary needs per Company policy.
8. Notify and assist management with any ongoing or major employee issues or disciplinary action.
9. Ensure team member hours are reported to management for payroll in a timely manner.
10. Other responsibilities as needed.

Qualifications & Skills:

1. High School diploma or equivalent training required.
2. Minimum of one-year supervisory experience preferred.
3. Ability to lead and manage a team in a fast-paced and unique work environment.
4. Excellent problem solving and decision-making skills.
5. Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role.
6. Working knowledge of Microsoft Windows, including Word, Excel and PowerPoint.

Physical/Environmental Requirements:

1. Frequent lifting of up to 30lbs, moving, climbing occasionally, transporting, placing and removing household items for staging, liquidation, donation and resettling.
2. Walking and/or standing in varying weather environments.
3. Frequent walking up and down stairs, possibly while carrying up to 30lbs.