DoD SkillBridge: Adult Protective Investigator

Job Description
DoD SkillBridge Internship : Adult Protective Investigator
Industry Mentor : Florida Department of Children and Families
SkillBridge Provider : Vets2PM LLC
Location : Multiple locations in Florida
*See below for specific locations
Applicants must be active-duty U.S. Military Members who qualify for the DoD SkillBridge Program.
To Apply: Apply to this internship posting and if you haven't already go to and complete the SkillBridge interest form (this is a requirement).
About the Florida Department of Children and Families:
Working in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
This department is seeking U.S. military veterans to fill critical positions via the DoD SkillBridge program. If you are interested in this internship, in any location in Florida, please apply and we will connect you with the proper people to discuss DoD SkillBridge opportunities.
Florida Department of Children and Families website:
Knowledge, Skills, and Abilities, including utilization of equipment, required for the internship:

• Experience in emergency, tactical or customer/public complaint interactions utilizing communication technology, including basic computer and typing skills;
• Knowledge of interviewing and observation techniques;
• Knowledge of family dynamics and functioning;
• Skill in researching and utilization of internet sites to gather information;
• Ability to assess service needs and facilitate appropriate service delivery;
• Ability to write professional, accurate investigative reports;
• Ability to conduct fact-finding interviews;
• Ability to understand and apply relevant laws, rules, regulations, policies and procedures;
• Ability to collect and synthesize evidentiary materials;
• Ability to plan, organize and coordinate work assignments;
• Ability to actively listen, communicate effectively and establish and maintain effective working relationships with others;
• Ability to utilize computer systems and work in a paperless environment This work requires a high degree of tact, patience, and courtesy dealing with vulnerable adults.
• Incumbents in this class must be able to maintain a calm, professional demeanor while handling a variety of emergency and non-emergency calls.
• The work requires independent judgment and initiative to complete field assignments. Typing and good time management skills are necessary for this job.

Essential Duties and Responsibilities:
This is a professional position conducting confidential investigations of alleged abuse, neglect, self-neglect and financial exploitation of vulnerable adults. The duties of the person in this position include:

• Conducts investigations regarding allegations of abuse, neglect, self-neglect and financial exploitation of vulnerable adults.
• Responds to reports from the Florida Abuse Hotline by preparing for investigation, reviewing all prior history, reviewing criminal history checks, and contacting the reporter (when available).
• Commences all adult abuse, neglect, exploitation and self-neglect investigations with a face-to-face contact with the victim within the assigned priority time frames.
• Visits all adult vicitims or ensure a diligent effort made to locate the victim within assigned priority time frames.
• Prepares and maintains adult abuse, neglect, expoitation and self-neglect reporting records/documentation in accordance with department and program policies and procedures on:
• a) Completes victim assessment on all victims received from the Hotline, unless victim cannot be found
• b) Completes capacity to consent or refuse services form on all victims
• c) Contacts collateral contacts such as the state attorney, law enforcement, medical personnel, neighbors, relatives, guardians, or other individuals having knowledge of the situation
• d) Collects evidence to support findings through interviews, observations, and records (i.e medical and financial)
• Determines findings of allegation(s), documents rational for findings and all decisions made during the investigation, and makes disposition for each investigation report. Preparation of required reports for court and the attendance at those court and referral, counsels, explains, advised, arranges appointment and listens to the client's concerns 100% of all reports of adult abuse, neglect, exploitation and self-neglect are closed and documented in the Florida Safe Families Network (FSFN)
• Maintains cooperative working relationships with organizations/agencies involved with Adult Protective Services such as community based providers, law enforcement, medical personnel and other community/agency resources. Appropriate and timely follow-up on referrals and obtains available information from departmental background checks through Florida Abuse Hotline, criminal background re-checks, and other program components to include Agency for Persons with Developmental Disabilities, Substance Abuse and Mental Health, Department of Health, Economic Services, and Agency for Health Care Administration.
• Assesses the need for emergency intervention and/or on-going services for all victims in accordance with the protective investigations policies and operating procedures. Arranges and participates in all staffings for clients referred for early services intervention and protective supervision.
• Refers vunerale adult(s) to appropriate services providers as determined by the investigation which may be initiated at any point during the investigation.
• Attends in-service and/or pre-service training as required. Participates in conferences, staffings and meetings as required.

Licensure/Registration/Certification requirements (if applicable):

• Incumbents in this job class are required to use a personal vehicle to conduct field investigations, field visitations, or transportation of clients, and must maintain a valid driver's license, vehicle registration, and appropriate automobile insurance.
• Incumbents will receive a Vehicle Insurance Allowance. See CFOP 40-4, Vehicle Insurance Allowance For Selected Child Welfare and Adult Protective Services Staff, for additional information related to this job requirement.
• A high school diploma or GED equivalent and four years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably);
• or An associate degree or 60+ credit hours from an accredited college or university and two years of professional work experience (see examples below) or two years of law enforcement experience or active military service (honorably discharged or status that current service reflects serving honorably);
• or A bachelor's degree from an accredited college or university. Must maintain valid Drivers License

Working hours :
(A) Daily from 8:00 to 5:00
(B) Total hours in workweek 40
(C) Explain any variation in work (split shift, rotation, etc.) Work week may be adjusted to include Saturdays, Sundays or state holidays.
Other job-related requirements for this position :

• Background & Fingerprints required

(NOTE: Because this is a SkillBridge Internship, it is understood that no single candidate will have equal expertise in all the areas of responsibility listed. Successful candidates will possess a compelling combination of many of them and the self-awareness and wisdom to leverage existing and/or new resources in the area(s) where they lack personal mastery.)
Current locations for this position: Daytona Beach, Fort Lauderdale, Fort Myers, Gainesville, Lake Wales, Largo, Ocala, Orange Park, Orlando, Palm Bay, Panama City, Sarasota, Tavares, West Palm Beach.
Vets2PM Provides:

• Mentorship and guidance via weekly SkillBridge Intern Zoom Meetings.
• PM Fundamentals course, Resume writing, LinkedIn optimization, and interview skills course.
• Other free resources, including an electronic copy of 'How to Speak Civilian Fluently'.