Client Solutions Administrator I (Floater)

Description:Company Summary:LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong, values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves.General Responsibilities / Job Summary:Deliver a unique and positive experience for visitors to the solution centers.Achieve solution center's goals through accurate transaction processing and tailored client solutions.Traveling to other solution center locations as needed.Essential Functions/Duties:Promote Corporate Values: Embody LINK's values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE in daily activities.Client Service Excellence: Maintain a positive attitude and eagerness to learn while delivering top-notch client service.Transaction Management: Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online.Deposit Processing: Manage and log mail, night depository, and ATM deposits as needed.Record Maintenance: Ensure compliance with Retail Operations Guidelines for record-keeping and audits.Regulatory Forms: Accurately complete Currency Transaction Reports and Reg CC Forms.Cash Management: Balance cash drawers and vault daily and maintain accurate audit records.Cash Handling: Order and manage cash and coin shipments to/from the Federal Reserve.Inventory Management: Order and manage supplies used in the Solution Centers.Training Assistance: Help train new employees and interns.Sales Support: Enhance the sales process by reviewing client profiles and referring clients for additional services.Policy Adherence: Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes.Other Duties: Perform additional tasks as assigned.Requirements:Minimum Qualifications:Education: High School Diploma or equivalent.Knowledge/Skills/Abilities:Multitasking: Manage multiple priorities effectively.Detail-Oriented: Strong attention to detail and proactive problem-solving.Banking Knowledge: Basic understanding of bank products and services.Compliance: Adherence to policies and procedures.Technical Skills: Proficiency with computers and Microsoft Windows.Client Service: Excellent client service skills with patience and empathy.Interpersonal Skills: Strong communication, leadership, and organizational abilities.Attendance: Regular and Predictable attendanceExperience:Preferred: Prior teller experience or at least 1 year of cash handling and client service experience.Physical and Mental Job Requirements:Communication: Clear verbal communication and comprehension.Manual Dexterity: Ability to operate office equipment and computer terminals.Physical Stamina: Capable of standing or walking for extended periods.Visual Acuity: Sufficient vision for computer work.Mobility: Coordination and lifting up-to 20 pounds as necessary.Travel: Ability to travel to various bank locations as needed.Working Conditions:Indicate how often the following physical demands are required to perform the Essential Functions listed above.PI8d73972a73fb-25660-35657987