Director of IT

About Figure
Figure is revolutionizing financial services with its disruptive technology platform. Our flagship product is the #1 non-bank HELOC in America. We're delivering new consumer lending products and a capital markets ecosystem that maximize efficiency and transparency - by capitalizing on our loan origination activities, extensive network of partners, and growing pool of assets.
Join a team of 450+ people at Figure who have originated $11+ billion in loan volume. We're very profitable and growing fast!
Figure has raised $469 million from top investors like Ribbit Capital, DST, Apollo, and Morgan Creek.
Forbes Top 50 Blockchain Companies
Figure Series D Announcement
About the Role
The Director of Information Technology will oversee our IT operations and ensure our technology infrastructure, applications, and services are robust, scalable, and secure. This role requires a strategic leader with a deep understanding of the fintech landscape who can guide our IT team and shape the technology strategy to support our growth and innovation.
What You'll Do

• Be a leader, use your voice, and apply your IT and tech skills to solve real-world problems
• Work closely with DevOps, SecOps, and engineering teams to provide a secure platform for our employees, distributed, on-site, and off-shore
• Lead IT strategy and operations, developing and implementing IT strategies aligned with business goals.
• Oversee IT systems and infrastructure to ensure reliability, maintaining high availability and performance of critical systems.
• Build, mentor, and lead a desktop support team, ensuring efficient and effective end-user support.
• Foster close collaboration between the IT and Engineering teams to drive and support the execution of the business strategy
• Collaborate with a diverse group of people across Engineering, Data Science, Product, and Leadership, executing big opportunities and driving FTS to the top of the FinTech industry
• Partner with security and compliance to meet and tighten data privacy policies
• Protect our partner's data in a financial-grade, multitenant environment
• Work with development teams across the organization to provide guidance and troubleshoot issues
• Provide leadership on security concerns
• Stay updated on emerging technologies to keep the company at the forefront of advancements, driving the adoption of IT technologies to enhance business operations and customer experience
• Manage relationships with external vendors for high-quality service delivery, collaborating with internal stakeholders to address technology needs effectively
• Develop and manage the IT budget, ensuring cost-effective resource use and monitoring IT performance metrics to identify areas for improvement
• Partner with SecOps, DevOps, and engineering teams to maintain secure identity implementations with low-friction user experience

What We Look For

• Team player with a positive attitude who gets it done
• BS/BA or greater in Information Technology, Computer Science, or a similar field
• 12+ years of IT implementation and support experience in a fast-paced, agile environment
• Leadership experience in an IT or similar role; experience in fintech or a highly regulated industry a nice-to-have
• Experience leading the IT strategy for a company, bonus points for a track record of transitioning from start-up to scale-out
• Strong knowledge of IT infrastructure, software development, cloud technologies, virtual machines, and desktop support
• Experience automating provisioning / initial machine setup and configuration management for both Mac and Windows computers
• A track record of implementing disaster recovery and backup strategies, with a preference for hands-on experience with "infrastructure as code" technologies
• Experience managing IT operations in a high-growth, fast-paced environment, with bonus points for experience with provisioning both development and call center teams.
• Excellent leadership, communication, and interpersonal skills
• Strategic thinker with the ability to align IT initiatives with business, technology, compliance, and security objectives
• Strong problem-solving skills and the ability to lead with poise and make decisions under pressure
• Demonstrated self-starter with the ability to execute work with minimal supervision
• A deep understanding of financial-grade computer hardening best practices required to meet regulatory obligations

Salary

• Compensation Range: $158,400 - $198,000
• Quarterly 25% bonus target
• Equity stock options package
• This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs

Benefits

• Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Employer-funded life and disability insurance coverage
• 11 Observed Holidays & PTO plan
• Up to 12 weeks paid family leave
• Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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