Care Coordinator (Medical Receptionist/PSR)

Overview
Pappas OPT Physical, Sports, and Hand Therapy is looking for a FULL-TIME Medical Front Desk Receptionist (Care Coordinator) to join our team!
At Pappas OPT Physical, Sports, and Hand Therapy , you'll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!

• FULL-TIME
• Float/Multi-site Position for our clinics in the Providence area!
• Salary: ~$17+ / HR (BOE)

Our Full-Time Front Desk Medical Receptionists Enjoy these Amazing Benefits:

• Competitive salary Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!
• And more!

Responsibilities
This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others!
This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.

• Warmly greet and welcome patients.
• Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
• Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
• Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
• Efficiently schedule patient appointments for both new and existing patients.
• Perform routine administrative duties in a timely manner such preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
• Complete opening/closing duties and other duties as assigned.
• Demonstrate amazing Customer Service and maintain HIPAA Compliance.

Qualifications

• High School Diploma required.
• MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
• Excellent telephone etiquette, pleasant personality and amazing customer service skills.
• Verbal and written communication skills; ability to clearly communicate with others.
• Previous experience in a similar role desired but not required.

Come where you can flourish! Apply now!
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