Account Representative I

We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!
Are you experienced, flexible and self-motivated? Are you skilled and energized by collaboration and continuous improvement? Do you enjoy a challenging and vibrant work environment?
If this sounds like you, you may be The Right One ! Please continue on to learn more about this opportunity. Don't forget to take a look at our comprehensive benefits!
SUMMARY
Performs a variety of customer service and sales related duties
ESSENTIAL DUTIES/RESPONSIBILITIES
DUTIES & RESPONSIBILITIES

• Manage Maryville's core business including Pricing control and spot quotation.
• Material Quality and PCR/ECI management.
• Program launch and phase out.
• Troubleshooting and team support for abnormal decision-making.
• Customer/ Supplier meeting facilitation.
• Manage abnormal costs, mitigate financial risks, and monitor profitability as it relates to sales and supply chain management.
• Manage and track KPIs / FMDS and monthly review and reporting of monthly vs. actual financial results and projections
• Review quarterly reviews from our customers' "supplier report cards," and systematically manage customer comments and complaints in an effort to provide excellent customer service and ensure that our customer's needs are being met in a timely and professional manner.
• Internal coordinating/facilitation (material damage, accounting issues, invoicing issues, follow-ups, etc.).
• Support and apply SOPs correctly so to ensure TAI is compliant with all standards.
• Actively engage with existing customers to identify needs and potential business opportunities.
• Actively pursue kaizen activities and standardization measures to control costs and systematically manage these items (i.e. kaizen reports).
• Other duties and special projects as assigned.

QUALIFICATIONS

• Bachelor's Degree, preferred majors in Business Management or Supply Chain Management
• Preferred 1-3 years of experience in a similar position.
• Must be proficient with Microsoft Office products
• Excellent verbal/written communication skills.
• Excellent analytical skills.
• Excellent organizational skills.
• Must be detail-oriented.
• Experience in supply chain management and familiarity with coordinating activities with warehouses and logistics service providers.
• Provide a high level of customer service.
• Ability to prioritize and support multiple assignments simultaneously.
• Ability to work independently and within a team setting in a fast-paced environment.
• Clear thinking with a continuous improvement mindset.

BENEFITS

• Competitive Salary with Bonus Opportunities
• Paid Time Off
• Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)
• Flexible Spending and Health Savings Accounts
• Disability and Life Insurance
• 401(k) with Company Contribution
• Educational Tuition Reimbursement

Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.
We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.