PT Sales Associate: American Giant

Company:  Leap Inc.
Location: Boston
Closing Date: 02/11/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Our store teams are the heart of Leap , and we need to find the best and brightest to be the face of our American Giant boutique located in Boston on Newbury St. We are seeking Part-Time Sales Associates who are eager to make a direct impact on our customers' experience and the success of the store.

Leap is built upon the mission of helping the hottest up-and-coming e-commerce brands easily and effectively establish brick and mortar stores. Among the trailblazing brands we work with are: ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more.

What We’re Looking For:

  • Create positive and memorable experiences for customers that in turn builds brand loyalty.
  • Able to accomplish multiple tasks in a fast-paced environment whilst servicing customers.
  • Participate in general store maintenance; cleanliness & upkeep of store.
  • Support the initiatives of the leadership team to drive sales, client engagement, team engagement, visual merchandising, and operational excellence.
  • Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business; including days, nights, weekends, holidays, and special events.
  • Support other brands in the market/cluster that are under the Leap umbrella for new store openings, activations and/or for additional coverage.
  • Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus.
  • Capable and willing to perform opening and closing tasks in the store; potential to carry store keys.
  • Must be at least 18 years of age.
  • One or more years of customer service and/or retail experience; background in similar category preferred.
  • Comfortable working with/using a ladder and lifting a maximum of 50lbs.
  • Maintain an active floor presence, including standing and walking for extended periods of time.

Who YOU Are:

  • Customer Obsessed & Service Oriented - Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs and possess excellent selling skills.
  • Collaborator - One team mindset, communicates clearly & proactively seeks opportunity to support others.
  • Professional - Punctual, accountable and honest; takes initiative, accountability and demonstrates strong work ethic.
  • Brand/Category Expert - Keeps up with trends, fashion and news in related industries; shows passion and ability to teach and educate customers within a specific category.
  • Adaptable & Entrepreneurial - Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
  • Detail Oriented - Operates with high efficiency and effectiveness, consistently producing polished and quality work.

Measures of Success:

  • Key Performance Indicators: Sales, Conversion, UPT, AUR & Traffic.
  • Support Customer outreach and brand activations.
  • Ability to accomplish tasks on time and effectively.

Leap Perks:

  • Employee discount on product.
  • 401k.
  • Bonus Eligible.
  • Employee Assistance Program.

It’s an exciting time to join our team as we revolutionize the world of retail and we look forward to having you on board!

Salary Range: $17/hr. - $19/hr.

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

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