Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.Job Posting TitleClaims Technical Analyst, Sr.Job DescriptionThe Senior Claims Technical Analyst is responsible for serving as the claims analysis resource for assigned operations teams. This role is responsible for performing complex and escalated client, member and pharmacy remediation analysis. This role is also responsible for providing training and mentorship to Claims Technical Analysts and Associate Analysts, along with leading process improvement and technology uplift efforts for department level applications.ResponsibilitiesServe as lead Analyst for complex and/or escalated analysis requests; coordinate requests from internal and external clients and establish timelines, as well as presenting resultsTrain Claims Technical Analysts and Associate Analysts on specific job functions; maintain training material and present materials in shadowing and classroom settingsReview, perform root cause analysis, and monitor system defects on escalated issues; diagnose claim issues, assess claim trends, develop solutions and initiate appropriate claim resolution strategiesPartner with cross functional teams to maintain, troubleshoot and improve analysis tools (Query tool requirements and Claims Reprocessing Tool Mechanism) and processesDevelop and perform documented test case scenarios to support existing and newly developed tools and applicationsOther duties as assignedMinimum QualificationsBachelor’s degree in Business, Computer Science, IT, Mathematics, Finance or related area of study; or equivalent combination of education and/or relevant work experience; HS diploma or GED required5 years of work experience in data analysis, including 2 years of experience working with claims data or systemsMust be eligible to work in the United States without need for work visa or residency sponsorshipAdditional QualificationsStrong negotiation and persuasion skillsStrong verbal and written communication skillsAbility to coordinate multiple projects/tasks simultaneously under strict timelinesStrong analytical, problem solving, and decision-making skillsAbility to work in fast-paced, collaborative team environmentAdvanced level Microsoft Excel Analysis SkillsAbility to present complex material to a variety of audiences in plain languageExperience utilizing advanced query tools and Structured Query Language (SQL)Experience with Medicare Part D and Centers for Medicare and Medicaid Services rules and regulationsPreferred QualificationsTraining experience2 years of experience working with RxClaim systemMinimum Physical Job RequirementsAbility to work outside of Prime’s core business hours of 9:00 a.m. – 4:00 p.m. as neededConstantly required to sit, use hands to handle or feel, talk and hearFrequently required to reach with hands and armsOccasionally required to stand, walk and stoop, kneel, and crouchOccasionally required to lift and/or move up to 10 pounds and occasionally may be required to lift and/or move up to 25 poundsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focusReporting StructureReports to a Supervisor or a Manager in PBM OperationsPotential pay for this position ranges from $64,700.00 - $97,100.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page ( and click on the "Benefits at a glance" button for more detail.Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.Prime Therapeutics LLC is a Tobacco-Free Workplace employer.Positions will be posted for a minimum of five consecutive workdays.Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.Prime Therapeutics LLC is a Tobacco-Free Workplace employer.If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email