Head of Bioprocess Sales AMS

Your challenges

• Home Office within a commutable distance to the Framingham MA or Enfield CT locations
• Develop/Optimize AMS Go-to-Market Strategy for Bioprocess sales in close collaboration with the Bioprocess Unit and the AMS market region team.
• Manage, maintain and balance the required resources between Sales, Application Support, Sales Support and others to maximize revenue and profit
• Collaborate closely with regional and global BPU service teams to deliver on a superior customer experience
• Accountable to deliver AMS annual sales revenue growth target (incl. all Bioprocess Products and Services)
• Drive opportunity and funnel management (CRM) and provide a reliable forecast of expected sales and order entry as well as on a unit level for production planning
• Deploy effective pricing and discount strategy and policies in AMS according to the global guidelines
• Develop and implement channel strategy in AMS including but not limited to dealers and eChannel in Alignment with BPU Channel Management
• Accountable for managing and forecasting the expense-budgets in Sales and Sales-Support
• Ensure customer-focused approach to increase customer satisfaction and retention
• Coach and develop team members to improve selling and business development skills; improve team morale and motivate teams to have high engagement and drive for success
• Establish metrics and KPIs to track and measure performance
• Be a role model for Eppendorf’s Vision, Mission, Values and be a driver of positive change
• Collaborate closely with marketing team to deliver high value campaigns and participate in conferences/seminars as a team

Your expertise

• Bachelor's Degree in Business Management or equivalent, Master’s degree preferred.
• 8+ years of relevant management experience
• Experience in leading direct sales and business development teams
• Proven experience managing distributors in the AMS region
• Bioprocess industry knowledge preferred
• Experience in AMS market selling capital equipment
• Strong network with key customers and partners in the region
• Wholistic business experience working with functions such as finance, supply chain, marketing & service
• Motivated by change and ambiguity; ability to drive business with constant improvement intentions
• Willingness to travel regularly and ability to understand and work in culturally different markets

Professional competence, special knowledge (e.g. languages, IT)

• Strong communication and negotiation skills
• Managerial level knowledge of finance
• Strong working knowledge in Excel and PowerPoint
• Ability to work in a matrix and multi-cultural environment
• Customer Focus: building strong customer relationships and delivering customer-centric solutions
• Results-Oriented: consistently achieving results, even under tough circumstances
• Communicates Effectively: developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Ensures Accountability: holding self and others accountable to meet commitments
• Collaboration: building partnerships and working collaboratively with others to meet shared objectives
• Leadership: Ability to motivate and drive team towards a common goal

Your benefits at Eppendorf

• Opportunity to make a significant impact on our service business growth and operational efficiency.
• You will be part of a dynamic team that values innovation and continuous improvement.
• Personal and professional development opportunities.
• Access to a global team and environment.
• Innovative and appreciative corporate culture.
• Company car for private use.
• Competitive total rewards package including health, financial, and education benefits