We are seeking a dynamic Relationship Specialist to build and maintain strong client relationships, ensuring a high level of satisfaction and engagement. This role involves acting as a primary point of contact for clients, addressing their needs, and facilitating effective communication between clients and internal teams.
Key Responsibilities:
- Develop and nurture client relationships to understand their needs and goals.
- Serve as the main point of contact for client inquiries, providing timely and accurate information.
- Collaborate with internal teams to deliver tailored solutions that meet client requirements.
- Monitor client satisfaction and address any issues or concerns promptly.
- Prepare regular reports on client engagement and relationship health.
- Conduct follow-up calls and meetings to ensure ongoing support and satisfaction.
- Identify opportunities for upselling or cross-selling services to enhance client value.
- Stay updated on industry trends and best practices to provide informed recommendations.
Qualifications:
- Bachelor’s degree in business, Marketing, or related field.
- Proven experience in client relations, account management, or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple clients and projects simultaneously.
- Proficiency in CRM software and Microsoft Office Suite.
Skills:
- Strong organizational skills and the ability to prioritize tasks.
- Ability to work independently and as part of a team.
- Demonstrated commitment to client satisfaction and relationship building.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and growth.
Join our team and contribute to creating exceptional client experiences!
Salary- $26/hr.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.