Insurance Analyst

Job Summary:
The Accounts Receivable Specialist is responsible for conducting account reviews, follow-ups, and collections to ensure timely and accurate payment resolution. This role involves managing new accounts, resolving credit balances, and promoting collections through patient or guarantor contact. The ideal candidate will work closely with other departments and adhere to compliance policies to maintain a high standard of financial accuracy and integrity.
Key Responsibilities:

• Account Review & Collections:
  Conduct account reviews, follow-up on outstanding balances, and resolve credit balances. Handle double recoupment and respond to account-related correspondence.
• Compliance:
  Ensure compliance with the company's Code of Conduct and other compliance policies. Address compliance concerns and report suspected violations as needed.
• Account Management:
  Manage new accounts daily using the Receivables Workstation, interfacing with other hospital departments as necessary to facilitate payment.
• Patient Contact:
  Contact patients and/or account guarantors via phone, messaging, or payer websites to solicit payments and provide information regarding account status.
• Follow-Up Queue:
  Work all accounts in the Follow-Up queue daily, promoting payment collection and resolving outstanding balances according to management instructions.
• Inventory Management:
  Manage account inventory promptly, promoting payment and resolution in alignment with management directives.

Qualifications :

• Experience: Relevant experience in accounts receivable or billing is preferred.
• Skills: Strong communication skills, attention to detail, and proficiency in managing accounts through a workstation system.
• Compliance: Adherence to organizational policies and ability to address compliance-related issues effectively.