Manager - Project Management (Communications)

This is a Stanford Health Care job.

Located in the heart of Silicon Valley, Stanford Health Care’s mission is to heal humanity through science and compassion, one patient at a time. The Facilities Services & Planning (“FS&P”) division plays a key role in helping Stanford Health Care accomplish this mission. With a fast-paced, tech-savvy and lean culture that focuses on goals, metrics and continuous improvement, FS&P provides non-clinical operational support to Stanford Health Care and other Stanford Medicine entities to ensure safe and successful non-clinical operations 24/7 and plan for the organization’s future facility needs.

Transportation & Grounds supports a wide array of functions from parking and transportation services to the sustainable management of over 1.8 million square feet of outdoor space. The business unit oversees parking and traffic management, transportation demand management, shuttle operations, hospital transportation operations center, fleet management, technology and data, patient transport, communications and outreach, landscaping and hardscaping, and exterior maintenance.

The Facilities Services & Planning Transportation & Grounds team is looking for a manager to oversee the Facilities Services & Planning Communications team. This management role will be a core member of a nimble team that executes on newsletters, web content, communications plans, marketing materials, signs, presentation development, and other communications and marketing tasks as needed for the Transportation & Grounds team and Facilities Services & Planning as a whole. The ideal candidate should be an experienced communications strategist and people leader, with an eye for detail and skill tailoring strategy and messaging to the appropriate audience while adhering to brand and voice standards.

A Brief Overview

The Manager Project Management is responsible for supervising staff to manage the programming, planning, design, construction, and activation of complex projects. Establishes and maintains tools, processes to prioritize projects, effectively assign staffing resources, and ensure project managers are completing projects within budget and on time.

Locations
Stanford Health Care

What you will do

• Manages project management team for a VP-area/large department in the performance of required job functions.
• Implements/oversees system monitors and controls to drive the successful management and reporting of projects; ensures that projects are appropriately managed for on-time and on-budget delivery.
• Manages the selection and prioritization processes for projects to align with organizational strategic goals; assigns resources based on skill and capacity.
• Ensures timely and consistent communication to sponsors and stakeholders on project status, scope changes, and resource impacts for projects.
• Teaches Lean concepts including the SOS certification program.
• Ensures existing processes support high levels of performance while continuously reviewing and refining those processes to make additional improvements.
• Delegates tasks and responsibilities to appropriate personnel.
• Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes and regulations.
• Determines and assesses need for staffing levels and makes the appropriate recruitments if necessary.
• Guides project managers in assessment and documentation of project scope; to describe objectives, requirements, parameters, and constraints of projects.

Education Qualifications

• Job requires a Bachelor’s degree in a work-related discipline/field from an accredited college or university. Relevant experience in lieu of degree may be considered.

Experience Qualifications

• Eight (8) years of progressively responsible and directly related work experience.

Required Knowledge, Skills and Abilities

• Six Sigma certification preferred, or equivalent combination of education/experience.
• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written communication.
• Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
• Ability to manage multiple changing priorities and work effectively in a team or independent setting.
• Ability to plan, organize, prioritize, work independently and meet deadlines.
• Ability to provide leadership and influence others.
• Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships.
• Ability to make effective oral presentations and prepare concise written reports to a variety of audiences.
• Ability to plan, organize, motivate, mentor, direct, and evaluate the work of others, and meet deadlines.
• Ability to utilize project management tools and to coach staff/team members on tools.
• Ability to work effectively as a team player and leader.
• Ability to budget, make financial projections.

Preferred Knowledge, Skills and Abilities

• Licenses and Certifications:
• Project Management Professional (PMP).

Licenses and Certifications

• PMP - Project Mgmt Professional preferred.

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.

Base Pay Scale: Generally starting at $68.46 - $90.70 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.