Director, Independent Agent Channel Operations

GEICO is looking for an accomplished, data-driven and results oriented Director of the Independent Agency Channel to lead sales operations. This role will be accountable for leading execution on how the Independent Agency channel is supported to promote preference and production of Geico products from initial appointment through developed relationship. S/he will wear many hats, acting as the glue with ongoing communication across production channels at Geico, proactively identifying, elevating and supporting the removal of barriers to independent agent preference and production and seeking best practices from other areas to help grow this channel.

The ideal candidate will have proven experience in the carrier side of agency channel leadership, preferably in both personal and commercial auto and related coverages in all sizes and shapes of agencies. They must have proven cross functional collaboration ensuring the organization relationships (both Geico and its agent partners) are well-managed, driving agent preference and organizational growth. This role will be responsible for each state go-to-market channel entry plan and iterating such go-to-market strategies to reduce the time from appointment to production in agent partners, for both personal and broad reach sales strategies. In addition, this role will partner with product and underwriting leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments to our state growth plans for both personal and commercial lines products.

You will be responsible for a group of states and sales representatives in each territory. You must reside in your territory or near a major airport in a bordering state.

States/Territory: TX, NM, AZ, AR, LA Travel: 40%

Key Responsibilities:

1. Directly manage and develop field sales representatives across your region.
2. Develop and efficiently implement the agent onboarding and training plans, tools and materials.
3. Work to proactively identify and elevate areas of opportunity for betterment to our agent facing systems and provisioning.
4. Work with the Senior Director and other resources to establish staffing needs to grow production to goals.
5. Establish and facilitate the agent identification and invitation process for state entry and expansion.
6. Partner closely with the product, underwriting and sales support leaders to ensure communication and roadmaps remain aligned.
7. Identifies options for innovative and practical solutions with go-to-market strategies across both personal and broad reach sales strategies for commercial and personal lines products.
8. Establish target agencies, by state for initial solicitation and entry (including truck specialists) for initial state entry and “rest of state” once broad reach distribution is appropriate (product/process are proven) – 80% profitable appointment goal.
9. Partner closely with the Agile transformation and Product organization to ensure adoption of and leveraging best practices across other areas of the organization.
10. Continuously monitor and report on Independent Agent status to plan for each state – creating organizationally accepted regional reporting to communicate results.
11. Ensures consistent visibility with channel strategy OKR’s and KPI’s.
12. Regularly monitors Agency onboarding and enablement, collecting and elevating opportunities to improve the agent experience, driving preference.
13. Partners closely with senior leadership to monitor budget, forecasting and resource planning while finding opportunities for budget efficiencies.
14. Facilitates talent management and calibration sessions in preparation for performance management.

Qualifications:

1. Experience using quantitative and qualitative data to inform decisions and drive change.
2. Proven track record of successfully leading, developing and translating agency sales strategy into results.
3. Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
4. Strong technical aptitude and analytical skills to lead initiatives to improve channel effectiveness.
5. Experience with developing, launching and driving profitable growth of agency sales organizations.
6. Attention to detail and ability to adapt to ongoing change.
7. Exceptional written and verbal communication skills.
8. Experience with design thinking, agile methods and product management experience required.
9. Compliance with GEICO’s driving standards and/or policy.
10. Valid driver’s license and auto insurance.

Preferred Qualifications:

1. 10+ years of experience in the P&C industry leadership positions with proven record of accomplishment across multiple channels of distribution.
2. 8+ years of experience hiring, managing, and developing Associates.
3. MBA or similar advanced degree is preferred.

Location:

You will be responsible for a group of states and sales representatives in each territory. You must reside in your territory or near a major airport in a bordering state.

REMOTE - 40% of travel required

Annual Salary:

$118,000.00 - $185,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

Benefits:

As an Associate, you’ll enjoy our Total Rewards Program * to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.