ServiceNow Architect _ Virtual

ServiceNow Architect

Come make a difference and consider this unique opportunity to step into a rewarding career. Are you looking for a new opportunity with a goal-oriented company?

Our Story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Responsibilities

• Defining the platform governance process and operating model for the ServiceNow environment and provide guidance on strategy.
• Developing ServiceNow APIs, scripting languages, web services, and data formats.
• Managing ServiceNow products, such as ITSM, ITOM, CSM, IRM, VRM and SecOps.
• Providing technical guidance and support to ServiceNow developers, administrators, and users.
• Serving as an ITIL expert in the development of processes, procedures, and promote effective systems operations.
• Managing platform health, and set direction and priorities.
• Providing strategic recommendations around technical best practices & industry trends to clients.
• Analyzing and estimate the time required to design, develop, and implement the technical solutions.
• Proposing integration and automation with other tools whenever possible.
• Requiring the support of the ServiceNow FedRAMP environment.

Requirements

• 5+ years of experience as a ServiceNow Architect.
• ServiceNow Certified System Administrator needed.
• 3+ years of experience delivering complex and large-scale solutions across all workflows on the ServiceNow Platform.
• 2+ years of experience in the design and implementation of ServiceNow security architecture.
• Demonstrate experience with ServiceNow APIs, scripting languages, web services, and data formats.
• Experience as a ServiceNow developer.
• Experience with creating ServiceNow applications and integrating them with other platforms.
• Demonstrated experience in ITIL v4.
• Experience with optimizing the ServiceNow data model and structures, proposing and convention across the development teams.
• Manage services provided to the federal government or federal government contractor and therefore requires US Citizenship. Proof of citizenship status will be required at time of hire.

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Salary Pay Range

Minimum: 112,700 USD

Maximum: 178,900 USD

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography.