Senior Cloud Systems Engineer

Together, we create possibilities that move life and commerce forward.

Manhattan Associates is a technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our cloud and on-premises solutions and unmatched experience help drive both top-line growth and bottom-line profitability for our customers.

Making an impact every day. We have spent the last 30 years listening, learning and working with our clients to become the most experienced supply chain execution company in the world. Every day, we help the world’s most innovative manufacturers, retailers and wholesalers push themselves and their industries to solve the unsolvable problems of the past.

Job Description

1. Manage aspects of our 24/7 complex SaaS system operations
2. Partner with QE, Dev and Ops teams to ensure timely, accurate deployment of code across environments
3. Manage the implementation and deployment of hardware systems to achieve optimal performance and high availability.
4. Ensure achievement of standard SLAs for availability and response time
5. Estimate and plan own work ensuring proper documentation of work
6. Evaluate issues with the system and resolve them in a timely manner
7. Understand most dependencies, interfaces and services required by the system

Minimum Requirements

1. Bachelor’s or foreign equivalent degree in computer science, engineering or a related technical field
2. 3 years of experience performing system engineering by enabling and writing scripts to monitor complex cloud-based environments and introducing automation for deployment
3. 2 years of experience providing operational support for mission-critical applications
4. 2 years of experience operating and maintaining applications and Docker containers running on Linux operating systems
5. 2 years of experience creating and running automation using shell scripting tools and technologies

Our People-First Culture Defines Us. Manhattan Associates is committed to a diverse and inclusive work environment. We embrace the unique backgrounds, experiences and perspectives of every team member. Our 3,400+ team members are the cornerstone of our global, dynamic culture that supports professional and personal development, drives employee commitment, enables successful collaboration and sparks ongoing innovation.

Manhattan Associates is at the forefront of the most innovative supply chain technologies in the industry. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates opportunity for growth. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.