Our prestigious client is looking for a Sr BA to positively impact the financial well-being of their customers, employees, and community. The Business Analyst (BA) delivers results across the entire life cycle of various strategic initiatives, analyzes business problems and opportunities, identifies business needs, recommends creative solutions, and drives stakeholder engagement. The BA collaborates with key business stakeholders and subject matter experts (SMEs) from program initiation through delivery, focusing on business needs analysis, requirements and design, and functional testing.
The BA works closely with the BA Team Lead, other Client, Project Managers, Product Managers, and interacts with the Executive Team, Department Heads, and Senior Managers.
Respnsibilities:
- Primarily focused on payments within Commercial Payment Operations and requirements gathering and delivery for customer and product onboarding processes.
- Strong facilitation and presentation skills. Ability to resolve minor conflicts/issues using different tactics before escalation.
- Knowledge of cost/benefit analysis, risk assessment, and quantification methodologies. Demonstrated proficiency in interviewing, data modeling, business process modeling, business object modeling, and user interface design.
- Responsible for working with complex information systems and developing or modifying existing systems through analysis of business and user needs.
- Build partnerships and serve as the liaison with internal departments to determine business needs and recommend/deliver solutions that provide business value to the organization.
- Ability to present information and influence teams.
- Facilitate strong collaboration across various business stakeholders, end users, and departments, ensuring seamless communication and engagement.
- Partner with Product Managers to perform business needs analysis, create business cases, and define success criteria for new program initiatives.
- Collaborate with Program Managers, Product Managers, business stakeholders, and SMEs to:
- Elicit, document, validate, and manage traceable business requirements, user stories, and acceptance criteria.
- Facilitate design workshops to document functional current state/future state workflow diagrams.
- Assist with implementing change management requirements across program delivery stages.
- Manage and coordinate all aspects of program functional testing (Component, UAT), including test plan, test script/test case creation, defect management, testing training, and execution with various business line testers.
- Provide regular testing status updates to ensure transparency and visibility of progress, defect resolution, risks, and items for escalation.
- Mentor and guide business line testers, fostering a culture of excellence and continuous improvement.
REQUIREMENTS: Bachelor's Degree required.
- 8 years of proven experience in a business analysis role, working with business stakeholders/SMEs, managing business requirements/design deliverables, and leading functional testing teams, preferably in banking, financial institutions, and/or professional services firms that focus on the financial services industry.
- Experience within Commercial, Consumer, and/or Digital Banking areas preferred.
- Familiarity with Waterfall, Agile, and Lean Process Improvement techniques.
- Experience working on cross-functional, enterprise-wide delivery programs.
- Ability to work in a fast-paced and dynamic environment.
- Strong analytical, communication, interpersonal, organizational, and facilitation skills.
- Advanced knowledge of business tools and applications, including MS Office Suite, Visio, Azure DevOps, Salesforce, Copado, Jira.