Customer Service Membership Sales Associate 2 to 8PM SHIFTS

Company:  StretchLab
Location: Park Ridge
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Benefits:

401(k)

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Training & development

Wellness resources

StretchLab Park Ridge

This is an amazing opportunity to gain experience in a new modality that is taking the health & wellness industry by storm! StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand to join one of our three StretchLab studios in Park Ridge! At this time, we are looking for fill Tuesdays,- Thursday 2-8PM Friday 12-6pm & Saturdays 10-4pm.

StretchLab, the industry leader in offering one-on-one assisted stretching, ranked in top 10% Inc. magazine best franchises, with over 500 studios open nationwide, has expanded to the Chicago NW Suburbs. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields including physical therapy, athletic training, personal training, massage, yoga, Pilates, and more. StretchLab’s proprietary Flexologist ™ training, nationally recognized & accredited for continuing education, ensures that their client’s receive a world class stretching session.

Position: The purpose of the Sales Associate is to promote the growth of the studio with new membership sales by following up with digital leads phone/text and booking them into Intro Sessions. Presenting the membership options at first visit opportunities. The role also assists with retaining current members with a top of the line member experience. Grassroots Marketing, email marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, membership sales, digital marketing & customer service experience is required. Schedule flexibility very important and includes working Saturdays & some evenings! As our studios expand advancement opportunities will be available. Responsibilities:

Assist studio Manager with the sales process of lead generation, follow up, membership sales presentation & close.

Book and confirm stretch appointments & intro sessions. Assess first time appointments.

Social Media Studio posting, Email marketing, creating content, Grassroots Marketing, out of studio pop up events.

Manage the front desk to greet and check-in clients and prospects

Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants

Maintain an acceptable level of membership sales production & sales goals

Emphasize and enforce the objectives of the studio as a fitness and wellness provider

Present available services, memberships & packages to current & prospective members

Book quality appointments and follow-up with leads and missed intro sessions

Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club

Key Holder, ensure the studio is open in the AM or closed in the PM

Other duties as assigned

Requirements:

Excellent sales, communication, and customer service skills Required

Health & Fitness Membership Sales experience Required

Social Media & Canva

Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch

Ability to learn and use the ClubReady software system

Ability to stand or sit for up to 8 hours throughout the workday

Fluent in English and have excellent communication skills via in person, phone and email

Must be able to work under pressure and meet tight deadlines

Must have proficient computer skills

Compensation & Perks:

Competitive compensation based on experience

Commission on Membership Sales

Free StretchLab membership

Paid Time Off

401 (K)

Health Insurance Assistance

Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.

Welcome to StretchLab - Bing video

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.

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