Who We are
Oncourse Home Solutions (OHS) is a people-centric organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.4+ million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
We partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset—their home. Our passion for empowering customers to confidently run their households is what drives us. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse Super’—Successful, United, Progressive, Empathetic, Reliable. Supers get it done. We sweat homeownership so our customers don’t have to. We view every day as an opportunity to step up, step out, and remind others that they’re in this together, to stay on course.
We are a proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. OHS is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.
Position Summary
We are seeking a highly skilled Senior Data Management Analyst to play a pivotal role in shaping our data-driven strategy and driving business growth through insightful analysis and data-driven decision-making. In this role, you will collaborate closely with our data engineering and business intelligence teams to ensure accurate and comprehensive data that aligns with the organization’s needs.
As aSenior Data Management Analyst , you will have the opportunity to leverage your technical and analytical expertise to make a tangible impact. Your responsibilities will span complex data modeling projects, data dictionary definition, and leadership in row-level reporting mapping. Additionally, you will serve as a subject matter expert in our data management systems and processes, providing essential training to users on effective data utilization and access.
Located at our office in Naperville, IL. our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.
Responsibilities
Data Modeling and Architecture:
- Support data modeling efforts, ensuring robust architecture and adherence to best practices.
- Collaborate with the data engineering team to develop efficient data pipelines that meet the business intelligence team's requirements.
Business Metrics Accuracy:
- Maintain the accuracy and completeness of business metrics by managing dimensions and measuring definitions.
User Guidance and Training:
- Provide guidance and training to users on effective utilization and access of data structures, including data dictionaries and entity-relationship diagrams.
Data Security and Privacy:
- Implement best practices in data management to ensure data security and privacy.
Data Analysis for Governance and Quality:
- Analyze data to inform data governance initiatives and enhance data quality.
Insights Delivery:
- Deliver regular reports and actionable insights to support informed decision-making across the organization.
Continuous Improvement:
- Proactively seek opportunities to enhance data processes and procedures, promoting increased data accessibility and reliability.
We’re Excited if This is You
- You thrive in a dynamic environment where data plays a vital role.
- Your passion for data-driven decision-making drives your work.
- You enjoy collaborating with cross-functional teams to achieve strategic goals.
Experience and Qualifications
- 3+ years of experience in data management and analytics
- Prior knowledge ofSQL to query and manipulate data.
- Understanding ofETL/cloud infrastructure to optimize data pipelines.
- Proficiency in at least oneBI tool such asTableau ,Looker , or a similar platform.
- Exposure toDBT is a plus.
- Prior experience working with data engineering teams is preferred.
Education
- Bachelor's Degree required.
Competencies
- Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and does not stop at the first answers.
- Strategic Agility - Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Action Orientated - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Organizational Agility - Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
- Analytical - Ability to analyze complex data sets, identify trends and patterns, and use data to inform decision-making. Strong understanding of statistical techniques, data mining, and data visualization methods. Ability to communicate findings in a clear and concise manner, both in written and verbal formats, to a wide range of stakeholders, including technical and non-technical audiences. Can perform in-depth analysis of data to support business decisions and provide meaningful insights to drive results.
- Communicate Effectively - Can communicate verbally clearly and succinctly and in writing in a variety of settings and styles; can get messages across that have the desired effect.
- Functional and Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.