100% ONSITE IN BETHLEHEM, PA
Responsibilities
- Provide SME support for Cisco network environment (LAN, WAN, wireless and network security).
- Manage network equipment and technology tools.
- Perform analysis of network needs and contribute to design of network architecture, integration, and installation.
- Monitor performance and maintain systems according to requirements.
- Develop and maintain installation and configuration procedures. Contribute to and maintain IT infrastructure standards.
- Research and recommend innovative, and whenever possible, automated approaches for network and system administration tasks.
- Provide Tier 2 and other support per request from the Service Desk or in case of events. Investigate and troubleshoot issues.
- Maintain problem tracking and technical knowledgebase to speed resolution of future service requests.
Qualifications
- A bachelor’s degree in business/information systems or computer science.
- More than 5 years of experience in IT Networking, with proven experience designing, building, and managing Cisco environments (switching, routing, security).
- More than 3 years of experience in supporting a production environment.
- More than 3 years of experience in supporting a multi-site/multinational setting.
- Preferred certifications in Cisco technologies or equivalent experience.
- In-depth experience with the following (or similar) technologies:
- Wireless: Cisco Wireless Solutions (including Meraki)
- Identity Management: Cisco ISE
- Nextgen Security: Palo Alto/Panorama and Cisco/Firepower
- Internet Gateway: Zscaler
- Email Gateway: Mimecast
- Cloud Services and Hybrid Networking: AWS/Azure in combination with corporate systems
- Network Segmentation
- Candidate must have experience designing and implementing a fully secured and segmented multiple-VLAN environment on Cisco Catalyst switches
- Candidate must have experience with CLI and ASDM management of Cisco ASA Security
- Excellent communication skills working with different levels in the organization, including peers within the department, business leads and vendors.
- Extended experience with networking technologies, advanced routing protocols, network security integrations, firewall/VPN technologies and data center designs.
- Knowledge of Microsoft Active Directory and VMware not required, although strongly preferred.