“Improving the lives of those with chronic care diseases while providing solutions to our customers.”
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Essential Duties:
The Respiratory Therapist 1 is responsible for patients with respiratory and respiratory-related equipment. The RT-1 has the responsibility of assessing patient needs and the selection, instruction, and troubleshooting of appropriate equipment and services provided to meet those needs; maintaining appropriate documentation. RT-1 applies to all new hires for a minimum of 1 year (exceptions will exist for those coming to SCH with sufficient homecare work experience or return employees). RT-1 employees will be eligible for consideration to transition to RT-2 after 1 year of employment with SuperCare Health. Transition to RT-2 will be based on the discretion of the Clinical Leadership and on employee performance both operationally and clinically.
Responsibilities:
- Receives and documents the order for respiratory equipment and services from the customer service, patient, caregiver, physician, and family member.
- Collects additional information and documentation needed from insurance or physician.
- Assesses the need of the patient and the best choice of respiratory therapy or services needed.
- Responsible for the instruction and education in the proper use and care of respiratory equipment according to the written policies and procedures for the patient, family, and caregiver.
- Communicates with the patient's physician on changes in the patient's condition or needs and carries out adjustments to the patient's Plan of Care.
- Completes patient accounts paperwork including Plan of Care treatment/assessments.
- Acts as liaison between SuperCare Health and the patient, family, caregiver, and physician.
- Assumes full responsibility for their own actions, professional skills, and attitudes.
- Follows all policies and procedures as outlined by JCAHO.
- Follows up visit for respiratory patients and assists in continuity of care as needed and determined by policy and procedure.
- Provides 24-hour on-call service, seven days a week as scheduled.
- Responsible for setting up respiratory equipment within the appointment/ETA given to ensure patient satisfaction.
- Provides services for marketing department and all other departments as necessary.
- Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients.
- Supports SuperCare Health by being loyal and informing the office of concerns and problems to be resolved.
- Understands and adheres to all of SuperCare Health company policies.
- Remains knowledgeable to date on all products.
- Maintains a professional, safe, and clean work environment.
Education and Work Experience:
- Graduate from accredited RT Care Program (licensed RCP).
- Experience as a Respiratory Therapist.
- Thorough knowledge and skill related to the respiratory care field.
- Excellent customer service and communication skills.
- People-sensitive characteristics with a genuine desire to help others.
- Detail-oriented.
- Must be able to lift up to 75 lbs.
Perks:
- Paid Training.
- Paid Time Off.
- Sick Time.
- Use of Company Vehicle (including FasTrack pass).
- Additional State Licensing - Paid.
- Growth Opportunities.
- Employee Referral Reward Program.
- Employee Discount Program.
Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests.
What SuperCare Health is About:
SuperCare Health is a comprehensive, post-acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.
Today, SuperCare Health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to-end care solutions, from the hospital to the home, close gaps in care, reduce costs of care, and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital readmissions, optimizing outcomes, and improving the lives of patients with chronic care diseases, every day.
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