Field Representative

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

PATHWAY FORWARD PROGRAM

POSITION DESCRIPTION

POSITION TITLE: Field Representative

LOCATION/DEPT: Pathway Forward Program

REPORTS TO: Program Manager - Operations

FLSA CATEGORY: Non-Exempt

STATUS TYPE: RFT

OUTCOMES

The Field Representative conducts spot checks of resident accommodations and activities in the community to ensure that the individual's absence from the Pathway Forward Program location meets the requirements of the Bureau of Prisons.

Sufficient administrative support will be provided to the Program Manager - Operations to ensure that program duties are effectively achieved.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Conducts spot checks of residential sites (for proposed and actual passes and home confinement), job sites (claimed employment), schools (claimed enrollment) and other locations as directed to determine whether the resident's representations have been true and accurate.
2. Immediately reports, in writing, all apparent or suspected resident irregularities, discrepancies, or improprieties to the Reentry Case Manager.
3. Completes all required documentation, reports, and logging as directed and in a timely manner.
4. Works as a Correctional Monitor when the Program Manager - Operations deems it necessary.
5. All other duties as assigned.

REPORTING RELATIONSHIPS

This position reports to the Program Manager - Operations.

This position requires frequent interaction with the Reentry Case Managers, Shift Managers, and

Correctional Monitors.

In contacts related to this position's duties, this individual acts as a representative of the Army and its mission.

PERFORMANCE MEASUREMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy, and completeness of performance.

A performance review will be conducted.

EDUCATION/EXPERIENCE

• A High School diploma or GED equivalent is required.
• Experience in one or more of the following areas: security, corrections, or social services is required.
• Valid Driver's license and the ability to pass the Salvation Army MVR check.

COMPETENCIES

• Tact, subtlety, and an understanding that this is not a law enforcement position.
• Attention to detail, accuracy, efficiency, and organization.
• Able to prioritize and multitask.
• Strong organization skills, supported by attention to detail and timeliness.
• Excellent communication and interpersonal skills, using diplomacy and good judgment.
• Demonstrated ability to use initiative and be a self-starter.
• An attention to detail.
• A positive attitude and the ability to be flexible in light of changing job situations/priorities.
• Supportive of the mission of The Salvation Army.

POSITION LIMITATIONS

• This individual will only commit Army resources that have been allocated or approved.
• This individual will keep the Program Manager - Operations informed on all critical issues relating to their area of responsibility.
• This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• This position is required to do light physical work and must occasionally lift and/or move up to 15 lbs.
• In order to successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment and a PC.
• The work environment for this position is a residential environment with a low to moderate noise level.
• Must be able to drive.
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters and maintains positive relationships with co-workers and supervisors. This would include but not be limited to such actions: resolution of conflicts in a positive manner; courteous treatment of staff, clients, and visitors; respect of others' property and person, professional and appropriate communication to and about co-workers, supervisors, and subordinates. Support the Mission of The Salvation Army by treating every donor, contact and colleague with respect and dignity, and without discrimination of any kind.

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.