HR Generalist

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

What we do:

Our People Solutions team is a dynamic team-oriented shared services group that pride ourselves on delivering exceptional service to our global employees. We meet the needs of our employees through continuously identifying and improving our strategy to deliver operational efficiency and client satisfaction.

We are looking for a Generalist to work within our global People Solutions team focused on transactional processing and process efficiencies with a focus on excellent customer service delivery.

You will be part of the global People Solutions team reporting to the Manager, People Solutions working alongside the region’s HR team.

What You'll Do:

1. Provide guidance and resolution of day-to-day employee inquiries through the interpretation and application of policies and procedures and discern matters that should be escalated to Centers of Excellence.
2. Meet the changing needs of the business and ensure high quality service delivery working within defined SLAs.
3. Execute business process transactions including the HRIS (Workday) transactions to meet regional business needs.
4. Work with stakeholders to ensure the smooth offboarding of employees.
5. Support with payroll administration for the region and maintain knowledge of payroll compliance.
6. Actively participate in the creation, documentation, and process improvement with a focus on automation.
7. Complete basic regularly scheduled HR processing tasks as assigned and necessary.
8. Operate with a high degree of confidentiality and demonstrate respect and due diligence in time sensitive situations.
9. Support with ad-hoc administrative tasks as needed.

Who You Are:

1. Working knowledge of varying labor/employment laws and HR business processes and ability to apply these effectively.
2. Minimum of 3-4 years’ experience in an HR role.
3. Must be able to exercise judgement and independently take appropriate action within defined HR policies and procedures.
4. Excellent customer service skills with a strong focus on customer service satisfaction.
5. Demonstrated ability to work effectively in teams; share responsibility for results, provide and accept feedback.
6. Effectively deliver in a highly dynamic, fast-paced environment.
7. High level of integrity and discretion in handling confidential and sensitive information.
8. Energetic, self-motivated, pro-active, taking ownership of responsibilities.
9. Conflict management and resolution skills.
10. Experience working with HR database such as Workday.
11. Excellent administration, organization skills and strong attention to detail.
12. Excellent verbal, written, and interpersonal communication skills are required.
13. Tertiary qualification: degree/above (preferably HR) or equivalent practical experience.
14. Microsoft Office (Outlook, Word, Excel, PowerPoint).
15. Plus: Jira & Confluence experience.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

NY, CO, CA, and WA residents only:

In accordance with NY, CO, CA, and WA law, the range provided is The Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as sales-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave.

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $57,800—$105,900 USD.