Sr. Technical Program Manager, Japan Store Tech
JP Big Innovation Tech is innovating tech solutions to address JP unique customer problems. We are supporting a big range of product families including Consumables, Softline, Hardline, Life & Leisure, Entertainment, and Media. We are creating novel business models to make JP customers' shopping experience easier. If you are eager to learn and create new things on behalf of our customers, the opportunities will excite you every day.
We are looking for a passionate Sr. Technical Program Manager to lead these innovations with both business partners and the tech team.
As a Sr. Technical Program Manager, you will ensure the teams are delivering the highest quality products and services predictably while meeting the technical needs of our partners. You will guide both strategy and tactical decision-making to deliver complex cross-team programs, as well as partner with program managers to help support the strategic deliverables while working with engineering to support important technical efforts.
The role will require constant balance between long-term product vision along with addressing immediate needs, driving an incremental approach that is metrics and data-driven. It will require effective communication with leaders across Director and VP level on a regular basis while ensuring that the teams are aligned and stakeholders are aware of key performance indicators. This role also requires effective communications with local JP partners, and thus fluent Japanese language is a big plus.
Key Job Responsibilities
- You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details.
- You will be responsible for delivering results despite working in an ambiguous environment.
- You will need a strong bias for action and be able to handle multiple priorities simultaneously.
- You will define strategy and build and execute roadmaps for the programs you own.
- You will be responsible for overall coordination, quality, and productivity and will be the primary point of contact for worldwide stakeholders of programs that you run.
- Throughout, you will internalize Amazon’s Leadership Principles and live those into everyday practices to guide your programs to success.
Minimum Requirements
- 5+ years of technical product or program management experience.
- 7+ years of working directly with engineering teams experience.
- 3+ years of software development experience.
- 5+ years of technical program management working directly with software engineering teams experience.
- Experience managing programs across cross-functional teams, building processes and coordinating release schedules.
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
- Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules.
- Experience defining KPIs/SLA's used to drive multi-million dollar businesses and reporting to senior leadership.
- Fluent Japanese language is a big plus.
