Job Description Summary:Provides Lab patient services that include phlebotomy/specimen processing as applicable to assigned area(s). Follows processes for Target Zero in order to provide patient safety throughout all tasks.Qualifications:Phlebotomy experience/completed college course work in phlebotomy or science preferred. Other combinations of education and experience may be considered.Current CPR certification per assigned area(s).Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.Commitment to working in a team environment and maintaining confidentiality as needed.Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.Job Specific Duties:Exhibits good judgment in the application of venipunctures. Recognizes when to ask for assistance on difficult or challenging specimen collections. Explains collection procedures clearly to patients for specimen collections.Serves as an advocate/educator for improved collection and ordering procedures for assigned area(s) as applicable.Serves as contact for inquiries in order to provide timely status and processing updates of specimens. Escalates unresolved issues per department procedure and protocol.Accurately orders and cancels tests and ensures correct patient identification and information.Answers or refers inquiries promptly and courteously per department procedure.Verifies patient identification prior to collection and labels specimens accurately. Handles incoming specimens, sorts and delivers to processing, and checks accuracy of requisition and labeling of specimens per department protocol.The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.Maintains regular and consistent attendance as scheduled by department leadership.Shift:Variable (United States of America)Schedule Details:Please know schedules and shifts are subject to change based on patient care and department/organizational needs.Schedule:Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.Notice of Pre-Employment Screening RequirementsIf you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:Criminal background checkReference checksDrug ScreeningHealth and Immunizations ScreeningPhysical Demand Review/ScreeningEqual Opportunity EmployerLogan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.The Planetree Culture at Logan Health – WhitefishThank you for your interest in Logan Health – Whitefish where we believe everyone who works at our hospital and clinics is a caregiver. At Logan Health – Whitefish our employees are motivated by our open and supportive culture of caring for the patient and each other.Logan Health – Whitefish was the first hospital in Montana to be affiliated with Planetree International, a non-profit organization setting the global standard for person-centered care. As a Planetree affiliate, we embrace this evidence-based approach partnering with the patient and their family to provide the highest quality patient experience. Logan Health – Whitefish is often recognized as one of the top critical access hospitals in the country and received a 5-star overall rating, the highest designation available for hospitals from the Centers for Medicare and Medicaid Services in 2023. We take pride in providing our quality level of service and continuously work to go above and beyond our stellar reputation.