Schedule: Per diem 16 hours. Nights, 11:00pm - 7:00am. Every Sunday and Monday.
Receiving general direction from the Security Director, Operations Manager, Manager of Special Investigations, Supervisor, or Charge Officer, the incumbent shall provide a safe and secure environment for all Hospital patients, visitors, and employees by enforcing Hospital security regulations and by continuously watching for and timely reporting of any safety hazards or unusual occurrences through patrol of assigned areas. Furthermore, the incumbent shall provide protective service and response for the protection of the people and property of the Hospital and is responsible for assisting with the day-to-day operation of the Department.
Responsibilities include but are not limited to:
- Protects people and property through patrol, investigation, monitoring alarms, and surveillance cameras.
- Provide escorts for staff, visitors, and patients as requested.
- Apprehends criminal violators when necessary and appropriate.
- Provides emergency response to a variety of situations.
- Applies patient restraints as needed.
- Patrols assigned areas, both buildings and grounds, identifying unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages to Hospital property, patients, visitors, and employees. Maintains strict confidentiality at all times.
- Prepares and submits written reports and daily events in a complete, timely, and accurate manner.
- Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping, and maintains documentation.
- Acts as Security Dispatch Operator as needed.
- Acts as a first responder to HazMat incidents.
- Creates safety awareness among patients, visitors, and staff.
Working Conditions:
- Work is fast-paced and physically demanding.
- Walks within the hospital and around the hospital campus; to and from parking areas and buildings on premises in all weather conditions.
- Runs short distances when responding to stat calls and other security emergencies; interacting with patients as needed.
- Stands for long periods both indoors and outdoors in all weather conditions.
- Lifts, pulls, and pushes when transporting and interacting with patients.
- Potential hazards exist in encounters with physically aggressive patients, visitors, and others.
Minimum Requirements:
- Minimum of a high school diploma required. A strong educational background (Associate’s or Bachelor’s degree) in criminal justice or related field is preferred. A combination of both experience and education will be considered.
- 1-3 years of police, emergency services, security, or related experience preferred.
- Must possess and maintain an MA driver’s license or valid license from the state in which the employee resides.
- Must submit to and pass an annual criminal background check.
- Physically must be able to lift patients (approximately 50 pounds) with the help of others, walk at a rapid pace, walk/stand for extended periods, and withstand adverse weather conditions.
- Must obtain before the end of the training period and maintain throughout employment:
- De-Escalation Training and Healthcare Defensive Tactics System (HDTS).
- Pepper Spray Defense (PSD) training.
- First Aid/CPR/AED- within the first 60 days of hire.
- Must obtain within one year of employment and maintain throughout employment:
- International Association of Healthcare Security and Safety (IAHSS) Basic Officer Certification- As part of the career ladder.
- Ensures all required training is up-to-date, maintains individual training records, and reports errors to the appropriate supervisor or manager.
- Massachusetts License to Carry Class A preferred.
- Ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63.
- Recognize, acknowledge, respect, and effectively interact with people of different ages and cultures, establish positive relationships, and gain the trust and respect of others.
- Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity.
- Technology: use of access control and database software, communications equipment, and first aid equipment. Able to troubleshoot systems when necessary.
Brigham and Women’s Faulkner Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.
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