Express Flooring , a leading provider of residential and commercial flooring solutions in multiple states, is seeking highly spirited and dedicated professionals to join our team in various positions. Our mission is to deliver a superior floor covering experience to our customers by offering top-quality products, professional installation, and unparalleled customer service.
As a rapidly expanding company, we are always looking for ambitious individuals who are not just looking for a job, but a rewarding career. We value problem solvers who are passionate about finding innovative solutions to challenges. At Express Flooring , we care deeply about our employees and strive to provide unlimited potential for growth, job security, highly competitive earnings, and comprehensive benefits packages for our full-time employees.
If you are ready to take on challenges, demonstrate your problem-solving skills, and genuinely care about providing exceptional service, we invite you to join our team at Express Flooring .
The primary objective of this leadership position is to train and develop high performing Design Consultants, who manage our field sales. This is a newly created position to open our LA market and establish the set up prior to launch. This leader must possess excellent communication skills, good knowledge of consumer sales techniques and ability to motivate sales teams to exceed goals and other sales metrics. They will be involved in all aspects of training and developing our sales teams within the LA region. They will make suggestions/recommendations that could enhance or streamline sales operations and ensure adoption of our established sales program in the field. They will ensure our Design Consultants are effective in the field and give guidance to our field sales trainers to maximize performance. They must interpret data and execute game plans for improvement.
In this position, you will work across other departments to ensure smooth collaboration with installation, order entry, purchasing and finance. You must have good customer service skills to help resolve escalated issues or cancellations.
The Manager of our Design Consultants will drive the achievement of stated goals and assure total program success through motivation, coaching and development of a high-performance sales team in a high growth environment.
Essential Functions
- Attain company sales forecasts, financial goals and revenue objectives.
- Drive continuous sales performance improvement in both conversion rates and pricing.
- Increase sales through execution of our sales process.
- Conduct weekly meetings with our Design Consultants to improve their effectiveness.
- Directly supervise the Design Consultants and collaborate with our Field Sales Trainers to ensure goal attainment and proper allocation of our resources.
- Monitor and track progress and provide coaching to managers, and ensure timely feedback is given to sales personnel.
- Interpret data to identify trends opportunities and develop action plans to address deficiencies.
- Weekly ride along's in the field with the Design Consultants
- Lead the Express Home Services Sales team to maximum profit and to achieve company goals.
Qualifications
- Bachelor degree or proven track record with work experience.
- Sales leadership experience with In-home sales experience a plus.
- Computer proficiency with Microsoft office, excel and CRM systems.
- Ability to meet deadlines and operate under pressure.
- Knowledge of principles and practice of employee supervision including assigning, monitoring, work evaluation, hiring, training, counseling, and disciplining
- Strong sales background and sales process development.
- Ability to communicate clearly and concisely, orally and in writing.
- Ability to establish and maintain cooperative working relationships with company employees, board and other external partners.
- Able to use sound business judgment and enact strong business ethics.
- Ability to deliver creative and innovative ideas.
- Ability to influence and guide managers across multiple markets.
- Track record of success in leading and developing managers.
- Competitive bonus program in addition to salary
Express Flooring is committed to a diverse and inclusive workplace. Express Flooring is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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