Front Desk Fitness

Job Description
Job Summary:
The Front Desk Fitness Attendant is responsible for creating the first and last impressions of the Club experience for the Members by providing all Warm Welcomes, Magic Moments, and Fond Farewells.
Day-to-Day:

• Ensure that all Members and Guests check-in when using the Fitness/Spa/Sports Club and that all Members are addressed by name.
• Answer telephones promptly and courteously and direct all calls to the appropriate areas.
• Must be knowledgeable of the following as applicable: tennis court reservation policy, Personal Training, Fitness Programs, Youth Center reservation policy, Group Exercise class descriptions, class reservation schedules, and all upcoming club events and specials.
• To create personalized service for Members, including providing towel and water service while Members are exercising.
• To promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club.
• Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recovery, any complaints as soon as possible.

About You:

• Customer service experience.
• Certification in CPR, First Aid and AED.
• High school diploma or equivalent.

Compensation:

• $19 per hour

La Valle is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.