finance customer service specialist.columbus , ohioposted october 10, 2024job detailssummary$18.99 - $19 per hourtemp to permassociate degreecategory office and administrative support occupationsreferenceAB_4626404job detailsWe are a leading company in the financial services industry, dedicated to delivering exceptional customer service and support to our clients. Our team is comprised of talented and passionate individuals committed to excellence and innovation. We are looking for dynamic Solutions Center Representatives to join our team and help us maintain our high standards of customer satisfaction.APPLY TODAY!salary: $18.99 - $19 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: AssociateResponsibilitiesRespond promptly and professionally to inquiries from investment professionals, plan sponsors and members via phone, email, and chatIdentify and resolve customer issues, escalating more complex problems to appropriate departments when necessaryProvide accurate information about our products and servicesDocument customer interactions and maintain detailed records of inquiries, complaints, and feedbackFollow up with customers to ensure their issues are fully resolved and they are satisfied with the service receivedWhat you'll have:Associate or Bachelor in Finance or Business Administration1+ year of work-related customer service experienceExcellent problem solving, multi-tasking, analytical, and computer skillsVerbal and written communication skillsAbility to efficiently navigate and operate personal computer and all related claims/business softwarePay: $19.00 per hourSchedule: Must have open availability to work Monday-Friday between 8 am - 8 pmLocation: Hybrid - Monday & Friday will be work from home and Tuesday/Wednesday/Thursday will be in office located in Grandview HeightsSkillsCustomer ServiceCustomer supportCall CenterCall Center SupportActive ListeningTelephone EtiquetteBasic Computer SkillsFinanceSeries 6SIEB2B Business to BusinessQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.AMambar