Lead Detail Technician (Manheim)

Job Responsibilities:

• Supervise the activities of the detail shop team to ensure vehicles are detailed and all work is performed in a timely manner and according to established quality standards and customer or account requirements.
• Review monthly financial statement and provide recommendations to upper management on how to maximize profitability and efficiency.
• Supervise the proper staging, flow and inspection of vehicles processed through the detail shop operation to meet customer requirements and timely completion of available vehicles.
• Oversee daily operation and maintenance of detail shop equipment.
• Establish production goals for detail shop employees and determine manpower levels and scheduled based on anticipated business volume.
• Requisition equipment, materials and supplies for the shop and oversee maintenance and protection of shop equipment. Control the use of supplies, materials, and equipment.
• Provide and maintain a safe work environment by explaining, monitoring, and enforcing required Auction safety procedures and complying with the OSHA requirements.
• Communicate, discuss, and resolve reconditioning goals, results and problems with management and work with management in preparing the budget as it relates to the detail shop functions.
• Maintain and develop detail shop staff and their professional and technical knowledge by recruiting, selecting, orienting, and training employees, and by providing educational opportunities.
• Review Kronos for missing punches, proper posting of time off, department transfers. Submit any necessary paperwork to the ESC for timely processing.
• Counsel and discipline employees as necessary. Plan, monitor, and evaluate job performance, and conduct performance appraisals.
• Inspect and verify the quality of detail/reconditioning work performed is in accordance with customer specifications and contract standards. Examine visually and by touch if necessary. Track all vehicles entering and exiting the lanes.
• Reject Vehicles not meeting standards and return to detail shop for redo. Generate appropriate reports and re-inspect problem vehicles to ensure quality standards are met.
• Ensure employees have proper equipment and are properly trained in its use.
• Ensure washing bays and other work areas are cleaned at the end of the workday and/or throughout if necessary.
• Perform other duties as assigned by manager. This is a working supervisory position and will include detailing of vehicles and driving.
• May be required to work overtime (more than 40 hours per week).
• Evaluates and pursues new initiatives and opportunities based on their fit with broader strategies.
• Utilizes industry, division, market, and other external business factors when making decisions.
• Generates and champions innovative ideas and opportunities to improve one's area.
• Fosters an environment that encourages others to suggest new ideas and try new things, even when uncomfortable.
• Anticipates future changes and makes contingency plans.
• Supports others in embracing and effectively navigating change.

Qualifications:
Minimum:

• High school diploma/GED and 7 years' experience.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years' experience; OR 9 years' experience in a related field.
• Safe drivers needed; valid driver's license required.
• Competent supervisory and excellent organizational skills required.
• Good computer software knowledge, as well as experience with AS400 essential.
• Ability to work well with others and maintain focus and productivity under compressed deadlines.
• Commitment to providing excellent customer service is essential.
• Strong communication and interaction skills are required.
• Ability to lift 1-30 pounds (light hand tools, etc.) Manual dexterity, repetitive motion tasks.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
• Regularly required to stand, walk, reach, talk, and hear.
• Required to stoop, kneel, crouch, bend, squat, and climb.

Work Environment:

• Exposure to outdoor elements, including extreme heat and cold.
• Moderate noise level.
• Exposed to risks and hazards such as sharp/jagged metal and parts, broken glass, hazardous or caustic chemicals.
• Potential exposure to bloodborne pathogens and graphic human biohazards.

USD 19.18 - 28.80 per hour
Compensation:
Hourly base pay rate is $19.18 - $28.80/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.