Medical Assistant I

Do you wake up every morning inspired to solve problems and make a meaningful impact in health care? If so, we want to hear from you.
Innovista Medical Center is more than a clinic. It's a community hub. Many still feel unseen, unheard, and unsupported when seeing a health care provider. By putting our patients' needs first, we are transforming what it means to get exceptional care. We don't just treat symptoms. We focus on whole-person health-physical and mental well-being, disease prevention, and thoughtful management of chronic conditions.
Innovista Medical Center provides primary care and walk-in services for people of all ages in ten locations in Dallas and Houston. We provide comprehensive healthcare services, including in-office lab work, vaccines, imaging, and telemedicine.
Our values help define the patient experience and how we treat each other.

• HEARD: Our care starts with listening well to build relationships and trust.
• UNDERSTOOD: We offer an experience recognizing every patient's history and background.
• IN CONTROL: We provide one place for all primary care needs for the whole family.
• ACTIVELY SUPPORTED: We ensure patients are not alone in the care process, which is much more than what happens during a visit.
• SEEN: We honor the entirety of who each patient is and care for them at the highest level.

If you are looking for a rewarding medical career, we look forward to hearing from you!
We're thrilled to announce a dynamic opportunity for you to become an integral part of our Dallas, Texas team. As an onsite contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system.
This position is located at our Richardson Clinic: 350 S. Plano Road Richardson, TX 75081
JOB SUMMARY
The Medical Assistant I support the examination and treatment of patients in Medical Centers, working under the guidance of a physician or nurse. This entry-level medical assisting role offers opportunities for on-the-job training and advancement to higher-level positions upon certification.
DUTIES AND RESPONSIBILITIES

• Interview patients, record vital signs, and update patient charts.
• Assist in managing daily patient flow as needed.
• Provide direct patient care, perform indirect patient care activities, and conduct laboratory tests under the supervision of a physician or nurse.
• Maintain a safe and aesthetically pleasing environment.
• Administer vaccines, medications (IM/SC/ID/Oral), EKGs, and assist with procedures/treatments under physician supervision.
• Perform supervised lab work upon skill sign-off by a nurse or physician based on physician orders. Prepare instrumental equipment for sterilization.
• Adhere to Nursing Department policies and procedures.
• Inspect equipment and supplies for proper function, safety, and expiration dates. Report malfunctioning medical equipment and safety concerns to the supervisor.
• Ensure quality control (e.g., Glucometer, eyewash, refrigerator temperature, and autoclave) and maintain cleaning logs as required.
• Comply with Infection Control and OSHA Regulations, including the handling and disposal of biomedical waste.
• Handle confidential information with discretion.
• Collaborate effectively with personnel from other departments.
• Maintain procedure logs as required and input nursing procedures and other data into the computer system.
• Follow up on missing results in medical records before patient appointments.
• Be willing to work weekends, holidays, and various shifts and locations based on company needs.
• Perform additional duties as assigned by the supervisor.

Requirements

• High school or technical school education is required.
• BLS certification is mandatory.
• A combination of education, training, and relevant experience demonstrating the ability to perform described duties.
• Preferred: 1 year of experience as a Medical Assistant, Certified Nursing Assistant (CNA), Patient technician, or Home Health Aide.
• Bilingual proficiency (English/Spanish) is preferred.
• Phlebotomy certification is a plus.
• Experience with electronic medical record systems, particularly EPIC, is highly preferred.
• Familiarity with Microsoft Suite applications is a plus.

BENEFITS:
We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members.
HEALTH & WELLBEING

• A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Dental and vision coverage
• Company-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment)
• Employee Assistance Program
• Discounts and perks on gym memberships, shopping, travel, recreation, and more

FINANCIAL GROWTH

• 401(k) with a company match
• Rewarding employee referral bonuses

WORK/LIFE BALANCE

• Generous paid time off policy that increases with tenure
• Nine paid company holidays + three Diversity Days
• Paid Parental Leave (up to 6 weeks, subject to applicable waiting period)
• Potential to work hybrid or remote and/or create a flexible work schedule (role specific)

JOB SATISFACTION & ADVANCEMENT

• Clear career advancement and growth pathways
• Continuous education opportunities
• Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join
• Company-wide socials and gatherings
• "Dress for Your Day" policy
• An open-door policy that encourages direct communication with our CEO and upper management, fostering transparency and inclusivity in our work culture

Benefits may be subjected to an applicable waiting period.