Director, Strategic Solutions

The College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve.

Our Mission is to advance and serve healthcare leaders and the industry improving health and care globally through the utilization of knowledge and technology.

Job Purpose: 

The Director, Strategic Solutions is responsible for executing a needs-based sales strategy to recruit and retain CHIME Foundation members.  They will also serve as the strategic lead with Foundation Firm engagements, maximizing the value of assigned Foundation Members and other health tech vendors as assigned. They are responsible for developing a strategy to increase Foundation member investment, ensure all programs are delivered in an unparalleled and timely manner. They are responsible for conducting an in-depth needs assessment to discover strategic goals and initiatives and cater product offerings and programs to deliver against those goals, working with CHIME Foundation Success Specialist to align strategies and integrate market activations with member benefits, when possible. They are responsible for meeting regularly with assigned accounts to introduce new products and services, update clients on CHIME event calendars and identify unmet needs that can deliver against Foundation Firms strategic goals.  This position works closely with the Foundation Success Team to manage Foundation member relationships with the goal of strategically aligning as a team to support the members across all their engagements. This is a quota carrying role.

Duties and responsibilities

• Meet and exceed budgeted revenue targets for all assigned programs
• Recruit and retain Foundation members
• Works as a team with the Foundation Succes Team and independently, as needed, to manage assigned Foundation Partner Relationships and ensure client satisfaction
• Execute a thorough needs assessment and develop a clear understanding of Firms’ goals and objectives, thus aligning solutions to meet those needs.
• Quarterback partner engagements and services, build and deliver proposals, communicate with key stakeholders internally to support the delivery of programs.
•  Meet regularly with Foundation firms and Foundation Success Specialist to support clients and introduce new sponsorship opportunities
• Champion new product launches with assigned account list
• Manage and maintain an accurate pipeline in assigned CRM system (Salesforce & HubSpot)
• Lead strategic discussions with Foundation Firms, including Foundation Firm orientation and quarterly business reviews
• Achieve Monthly Quota at 100%+ for all products
• Other duties as assigned

Qualifications

• Bachelor’s Degree required.
• Ability to manage customer relationships and expectations leading to exceptional customer experience.
• Demonstrated ability to execute a needs-based sales approach.
• Demonstrated success with working in a quota driven environment, with quotas of $2M+
• Proven ability to successfully bring new products to market
• Can work equally well independently, in a small team or a cross-functional environment
• Ability to work in a fast paced, deadline-driven environment
• Continuous improvement mindset
• Demonstrated success selling subscription-based programs/memberships, event sponsorships, digital marketing solutions, custom content, custom research and integrated marketing solutions.
• Ability to work in ambiguous environments
• Superior communication skills, including ability to present to audience of all titles, including C-Suite
• Highly prioritizes a quality customer experience
• Experience with budgeting and basic financial/accounting principles
• Experience using a CRM/database to create targeted prospect lists
• Strong Microsoft Office skills
• Knowledge of the healthcare IT industry, and the healthcare technology ecosystems

This is a remote based position. Some travel will be required.

Must be located in the United States.