Director of Business Development

Long-Term Care Director of Business Development Opportunity!

Crest Healthcare Group is looking to add a Director of Business Development to our growing team!

The Director of Business Development (DBD) is a key member of the Crest Leadership Team who manages the facility inquiry process & admission process and provides customers with facility related information via facility tours, personal visits/assessments, conversations and follow-up. The DBD coordinates and implements effective facility sales and marketing programs.

Your Job

This is a leadership position reporting to the Administrator and working in conjunction with our Vice President of Business Development to support the company in its efforts to achieve facility and regional goals and objectives. The focus is on increasing occupancy and revenue by providing a liaison relationship with hospital case workers, discharge planners, and physicians with hands-on support, guidance and direction to facility staff in the development and implementation of programs to enhance the customer experience and bring peace of mind to our customers.

• Create and maintain professional and working relationships with hospital Social Workers, Case Managers, Physicians, and other hospital personnel to secure new admissions to facilities
• Communicate with Physicians for potential new referrals and market facility services
• Communicate and coordinate with financial office for accuracy of Census, verification of insurance information, Medicare, Medicaid eligibility. Manage internal admission process
• Manage the referral flow and admissions process, including community sales, referral management, and admission experience
• Meet census goals by working with the facility’s interdisciplinary team
• Lead the facility through weekly and monthly meetings to achieve business and personal professional goals
• Guide the facility’s internal and external sales program which ensures: strong customer, referral sources, and payer satisfaction, appropriate market penetration, positive public image, maximization of center case-mix and average daily census (ADC) goals.
• Assists with market research, including competitive analysis, surveys, and demographic analysis
• Works with Facility team to continuously improve systems that directly affect occupancy: inquiry procedures and skills, tour effectiveness, conversion techniques, follow-up systems, customer satisfaction and unplanned discharges

Benefits

We appreciate our employees and reward them for working hard. Thriving in a culture that you can be proud of, you will also receive many employee benefits, such as the following:

• Recently increased and competitive wages!
• Benefits Package Including Health, Dental, and Vision
• Daily Pay: On-demand daily pay benefit where employees can receive real-time access to earned wages.
• Strong Management Team
• Accelerated Growth
• Paid Time Off
• Employee Assistance Fund- Apply for a grant when in need! Ability to donate PTO

Who You Are

• 2+ years of job related experience, preferably in marketing and long term care (Have other qualifying experience? We want to hear from you!)
• Motivated and organized team-player
• Go getter, able to work independently in a fast-paced environment
• Excellent interpersonal skills with professional appearance and presentation required

Who We Are

Our tight-knit community of expert professionals and dedicated staff serve southern and central Illinois through specialized therapy services and rehabilitative care. With a particular focus on collaboration and communication with our patients and their families, we're committed to providing specialized services like:

• Long term stay
• Short term stay
• Rehabilitation
• Respite services
• Hospice
• Out Patient Therapy Services

What do our current employees value at Crest Healthcare?

That while being under the Crest Healthcare umbrella, each facility is run independently, so our facilities have the autonomy to manage their teams with clinical and educational support from our talented consultants. You are never alone, as you are part of a network of peer leaders that routinely exchange ideas and review current topics within the industry. We offer internal leadership and continuing education designed to keep you at the top of your practice. Crest Healthcare Group offers and supports real career advancement opportunities, competitive salaries, and a comprehensive benefits package that reflects the work/life needs of our senior leaders.

Are YOU ready to make a change? We would love to meet you! Please apply to learn more.

This organization does not discriminate in hiring or employment based on ancestry, race, color, religion, national origin, sex, sexual orientation, age, military status, veteran status, or disability. No question on the application is intended to secure information to be used for such discrimination. This application will be given every consideration; however, its receipt does not imply employment for the applicant.