Product Owner ( Icertis certification : Mandatory )

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Product Owner

Location: Seattle - Onsite

Skills required:

• Icertis certification: Mandatory

Job Responsibilities:

• ICI Business Admin - Represents business
• Liaison between the Business (Product Manager, Leads) and the project team
• Leads the implementation partner relationship
• Leads business requirements
• Leads UAT phase, coordinates UAT approval
• Leads Hypercare and Transition to Production
• Owns Icertis Software Product relationship and roadmap monitoring
• Collaborates with Product Manager (PdM):
• Business roadmap development and ICI user licensing
• Product SME and ICI Business Admin
• ICI enhancement backlog prioritization
• Facilitates demos and training
• Leads resolutions for product end user challenges
• Define new or enhanced Product requirements
• Defines Personas
• Is that 'Voice of the Customer'
• Support Corporate Solutions Pod Work:
• Liaison between the Corp Solutions scrum team (or pod) and the Business (Product Manager, Project Business Leads)
• Ensure user stories are ready, Story acceptance
• Backlog grooming, Release tracking
• Close collaboration with dev team

Deliverables:

• Business process and flow (as-is and to-be business process)
• UAT plan (etc.), UAT Test Results Report
• Hypercare Support Plan
• Governance Model and Production Support Plan