Overview
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The Accounts Receivable Coordinator will prioritize assigned business accounts and make daily calls to corporate accounts with balances past thirty (30) days. Schedule and conduct follow up calls to address balances and disputed items. We do this through various methods of correspondence, research, and working in conjunction with other internal customers to maximize revenue potential. The ideal candidate will possess strong analytical, communication, and organizational skills. This position requires collections or customer service experience.
This position will be working in St. Louis, MO with a flexible work arrangement combining home and in-office for training. Working hours will be Monday through Friday with a flexible 8 hour work day between the hours of 7:00am-6:00pm.
We offer a robust Benefits Package including, but not limited to:
- Competitive Compensation - This position offers targeted 1st year annual compensation of $34,112 with an average 40 hour work week.
- Paid Time Off , starting with 12 days off per year
- Health, Dental, Vision insurance ; Life Insurance; Prescription coverage
- Employee discounts on car rentals, car purchases and much more!
- 401(k) retirement plan with company match and profit sharing
We’re a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide. Founded more than 60 years ago with a commitment to the communities that we serve, we operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth.
Responsibilities
- Contact accounts as needed to collect and follow up on past due balances.
- Request payment for assigned accounts via e-mail, phone or voicemail.
- Maintain clear and concise notes listing accurate information given; documented in PeopleSoft, Odyssey or other databases as required.
- Contact management and sales prior to sending memo notifying accounts of credit suspension.
- Research and resolve disputed rentals, including prepare appropriate adjustment requests and follow up with customer on disputes within thirty (30) days.
- Report issues concerning payment of accounts to Supervisor.
- Request and send reprints (paper or electronic) of invoices, statements, and vouchers to accounts as needed.
- Maintain all aging balances within percentage requirements determined by management.
- Attend weekly collection meetings; provide account status and documentation to the Supervisor to ensure collection goals are met, discuss workload and promote teamwork between AR personnel.
- Perform additional analysis and reporting as requested by management.
- Assist Supervisor or Manager with any tasks or duties as requested.
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old.
- College degree preferred - high school diploma or equivalent required.
- Must have 1 year Account Receivable, Business to Business collections and /or customer service experience using a computer on a daily basis required
- PeopleSoft Financials experience a plus
- Must have Intermediate Microsoft Excel skills required
- Apart from religious observations, must be able to work Monday-Friday 40 hours/ work week
- Must be willing to accept starting pay of $16.40/hour.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- For flexible or work from home positions, reliable high speed Internet connection and dedicated work space are required.
- Must live within a 2 hour commutable distance to St. Louis, MO
Other preferred knowledge, skills, and abilities:
- Ability to communicate effectively with the AR staff in addition to the sales team and other internal departments
- Set priorities and organize workload to ensure optimum efficiency and to analyze and resolve account discrepancies.
- Customer service is a plus
- Bilingual is a plus