Responsibilities
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.
About The Team
The Global Payment team provides payment solutions to ensure that users have a smooth and secure payment experience across our platforms and services.
Job Responsibilities
- Deliver the best experience online payment products for global individual users and business partners.
- Understand user customs, competition landscape and regulation, market insights, consumer pain points and differentiated competition, and improve product user experience and enrich product features as well as value proposition.
- Responsible for the payment product's design and iteration, from conception, design, development, testing, release and operation, for user scenarios including checkout, withdrawal, refund, etc., which adapt to various global business lines, optimizing user payment experience and improving business key indicators (e.g. Payment Conversion Rate & Success Rate). Product design covers user interaction, backend system design, risk control and AML integration, data analysis, etc.
- Identify optimization requirements between business and product baseline. Improve product architecture and design to ensure high stability, performance and reliability.
- Operate products by targeting regulatory issues, user feedback, and data analysis to continuously improve user experience, increase customer acquisition and retention. Identify insights and trends in product features to strengthen product competitiveness.
- Work with multiple cross-functional teams to effectively manage stakeholders and products across multiple markets. Continuously optimize the product request acceptance process and improve delivery efficiency.
Qualifications
Minimum Qualifications
- 3+ years of experience in a product manager/owner role with payments-related products in fintech.
- Hands-on experience of consumer-facing product lifecycle management, including competitive analysis and user research, requirement analysis, product requirement specification, data analysis and operation.
- Strong business sense and user experience design skills. Strong attention to detail and user experience. Passionate about developing products and experiences with deep customer empathy.
- Strong logical thinking and structural thinking, excellent ability of abstraction and induction.
- Comfortable with ambiguity and changes in a fast-paced environment; self-driven, positive attitude, and team player.
- Good English communication and global stakeholder collaboration and management skills.
Preferred Qualifications
- Payment domain knowledge of the payment/wallet/card/settlement/digital banking related products, cross-border payment or user product experience is preferred.
- Familiar with E-commerce/Livestreaming/Game/Music or other payment scenarios, strong business sensitivity and abstraction ability.
- Technical background is preferred.
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at .
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