Customer Support Associate

About TP

Teleperformance is a global, digital business services company. We deliver advanced, digitally powered business services to help the world's best brands streamline their operations in meaningful and sustainable ways.

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs

Your Responsibilities

• Connect with customers via phone/email/chat/social media to resolve their questions or concerns
• Efficiently resolve and de-escalate any issues
• Track all call related information for auditing and reporting purposes
• Provide feedback on call issues
• Upsell if required

We're looking for fearless people - people who are inspired to deliver only the best in all that we do.

• High School Diploma or equivalent
• 18 years of age or older
• Proven customer service experience
• Proficient in PC operation and navigation
• Strong communication and listening skills

Be Part of Our TP Family

It is our mission to provide an environment where our employees feel valued, inspired, and supported. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer