General Manager @ Lake Tahoe AleWorX in Reno, NV
General Manager @ Lake Tahoe AleWorX in Reno, NV
08-06-2024, 02:01 PM
Job Description: General Manager (GM) for Lake Tahoe AleWorX
Position Title: General Manager (GM)
Salary Range: $80,000 - $110,000
Location: Lake Tahoe AleWorX Reno, Nevada
About Us: Lake Tahoe AleWorX is renowned for its high-quality wood-fired pizzas, self-serve beer wall, and chef-inspired salads. Our commitment to excellence and customer satisfaction is the cornerstone of our operations. We offer a unique dining experience with both indoor and outdoor seating options in the picturesque settings of Stateline and South Lake Tahoe.
Position Summary: The General Manager (GM) is responsible for overseeing the daily operations of Lake Tahoe AleWorX, ensuring exceptional customer service, maintaining high standards of food and beverage quality, and leading a team of dedicated employees. The GM will uphold the company's philosophy, policies, and procedures to foster a positive and efficient work environment.
As our AleWorX Reno GM, you will be responsible for overseeing 3 primary operational components: 1) Interior Restaurant 2) Roofdeck 3) Entertainment venue.
Key Responsibilities:
- Oversee daily operations, including food and beverage service, staffing, and customer relations.
- Ensure compliance with company policies, health, and safety regulations.
- Manage inventory, ordering, and receiving supplies.
- Monitor and control costs, including labor, food, and beverage costs.
- Recruit, hire, train, and develop staff.
- Foster a positive, collaborative, and inclusive work environment.
- Conduct performance evaluations and provide constructive feedback.
- Implement training programs to enhance staff skills and service quality.
- Maintain high standards of customer service and satisfaction.
- Address customer complaints and resolve issues promptly and effectively.
- Ensure the dining environment is clean, safe, and welcoming.
- Prepare and manage budgets.
- Monitor financial performance and implement strategies to achieve financial goals.
- Conduct regular financial reporting and analysis.
- Implement marketing strategies to attract and retain customers.
- Engage with the local community and build strong customer relationships.
- Plan and execute events and promotions to boost sales and brand awareness.
Qualifications:
- Proven experience as a General Manager or in a similar leadership role in the food and beverage industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in budgeting and financial management.
- Commitment to providing exceptional customer service.
- Ability to work in a fast-paced and dynamic environment.
- Knowledge of health and safety regulations.
Benefits:
- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development.
- Employee discounts on meals and beverages.
- Health and wellness stipend (if applicable).
Application Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a great fit for the role to .
Lake Tahoe AleWorX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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