Job Details: Travel Sales Specialist - UK & Ireland
Audley Travel is hiring a new UK & Ireland Travel Sales Specialist - a dream job for those who are inspired by travel, obsessed with customer experience and possess extensive travel experience in the region.
About Audley
Audley is a passionate, vibrant company that specializes in creating exceptional tailor-made journeys throughout Asia, Africa, South America and other destinations around the world. We’re one of the UK's most highly regarded travel companies, with over 20,000 travelers a year and the recipient of multiple awards. The ethos of Audley is to provide our clients with exceptional customer service and a trip which surpasses their expectations. As a result, they return to us year after year and recommend us to others.
About the Job
The heart of our business has always been our Travel Sales Specialists. These individuals have or will travel to one or more of our regions and can demonstrate a wide variety of country knowledge and an infectious passion for what they have experienced. As a part of your training, you’ll embark on the trip of a lifetime for 2-4 weeks in some of the most AMAZING destinations across the world (we call it the familiarization trip, or FAM). Right now, our new hires are in Thailand, Vietnam, Portugal, Spain, Italy, and New Zealand! You’ll use your own trip to get to know first-hand the best guides, food, lodging and local secrets in your specialist countries and use this knowledge to create custom vacations. This is an invaluable perk of the job!
Responsibilities:
- Plan the trip of a lifetime for our clients
- Hit monthly sales targets
- Engage with potential clients and help them to understand Audley’s services
- Design completely customized itineraries for our clients while prioritizing customer safety and happiness
- Book and liaise with hotels, tour operators, and airlines
- Communicate quickly and effectively with clients and colleagues
- Work one Saturday shift per month (with prior notice and a weekday off the week before or after)
- One shift per week from 11:30am-8pm
Qualifications:
- Willingness to travel 2-4 weeks to your assigned country as part of your training
- Valid passport or travel documents for travel outside of the US upon your start
- Passionate about encouraging others to see the world
- Customer service & sales skills (priority for those with prior sales experience)
- Keen eye for detail (this job entails extensive administrative work)
- Strong communication skills (verbal and written communication, active listening, collaboration, etc.)
- Strong prioritization, organization, and time-management skills
- Happy to educate clients on their destinations and answer questions about their itineraries
Location:
In-person days will be hosted in our beautiful Boston, MA office located in the North End. We ask that employees are office-based for a minimum of 3 days per week.
Compensation:
- $49,600 base + commission (typically $500-1200/month after training)
- 90-100% coverage of insurance premiums
- 10 paid holidays including your birthday off
- 1 day off to volunteer
- Generous PTO policy (20 days to start, with anniversary-tied increases)
- Flexible hybrid working options
- 2 to 4-week trips in dream destinations as part of your training
- Opportunities for additional travel
- Friends & Family discounts on our luxury travel services
- Working with a fun-loving, high-performing, and spirited team
We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.
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