Samsung Field Sales Manager

Samsung Field Sales Manager

Job Type: Regular

Work Location: Market - SAMFSM - CA - San Diego (ATT)

Overview:

Become a full-time Field Sales Manager for Samsung Electronics America (SEA)! The Field Sales Manager will be responsible for maximizing SEA's market position, product penetration, and profitability in an assigned market. You will be accountable for realizing the full potential of a field sales team in the assigned area. Your success will be determined by your ability to increase sales, brand awareness, and drive favorable retail excellence through a positive consumer experience.

Schedule:

• Typically work Tuesday-Saturday, but schedule will change based on needs of business
• Flexibility needed to work weekdays and weekends to accommodate retail partnerships, as needed

What’s in it for you?

• Competitive hourly rate, paid weekly
• Up to $27.00 per hour depending on experience and geographic market location
• Next-day pay on-demand with DailyPay
• Eligible for medical, dental, and vision benefits
• Eligible for 401k with company matching
• Paid time off
• Paid training completed virtually on a personal computer
• Scholarship opportunities
• Employee Assistance Program

Job Description:

• Responsible for meeting and exceeding all sales and operational KPIs
• Gathers and communicates market intelligence and insights to corporate partners.
• Analyzes reports and identifies opportunities to increase revenue and market share within an assigned market.
• Leverages relationships with retail sales associates/managers to ensure best-in-class merchandising at retail.
• Develop a deep understanding of Samsung's entire Home Entertainment, Digital Appliance, and Mobile Experience product line, including features, benefits, and competitive differentiators
• Lead a team of Samsung Experience Consultants in partnership with the 3PL management team
• Facilitates one-on-one and group training sessions with retail sales associates/managers on Samsung products and services
• Schedules and conducts in-store consumer engagement events driving brand awareness and sell-out activities.
• Trains Territory Managers and Experience Consultants on Samsung sales framework and validates execution.
• Models expected execution of Samsung sales framework by selling directly to consumers.
• Executes national go-to-market strategy for all product launches.

Skills and Attributes:

• Customer Focus: Strong attention to customer satisfaction and keeps rep recommendation/NPS scores satisfactory. Emphasizes the importance of customer needs and actively works to align mutual goals for success.
• Technical Savvy: Adept at learning new industry, company, product, or technical knowledge. Quickly picks up on technical concepts.
• Business Insights: Keeps up with current and possible future policies, practices, and trends within the organization, with the competition, and in the marketplace.
• Building the Best Teams & Developing Talent: Optimizes diverse talent, attracts top talent, develops talent, and values differences.
• Drives Results: Motivated by success and has a drive to achieve higher results. Persists to complete tasks/responsibilities even in the face of adversity.
• Interpersonal Savvy: Ability to build and maintain solid working relationships with your peers, and direct reports, and easily manage up.

Responsibilities:

• Regularly conducts store visits to encourage, train, and motivate Retail sales associates and Samsung Experience Consultants.
• Recruits, hires, develops, and retains Samsung Experience Consultants in partnership with the 3PL management team.
• Trains, supervises and provides guidance to Samsung Experience Consultants.
• Conducts quarterly skills assessment on Samsung Experience Consultant within the market.
• Develop action plans to capitalize on individual strengths and address any skill gaps driving succession plans.
• Partners with Third Party Labor HR team and District Manager to address any performance management-related concerns related to Third Party labor force.
• Validates schedules Samsung Experience Consultants which align with business needs and labor budget.

Qualifications:

• Bachelor's Degree in Business Administration, Marketing, or a related field preferred; minimum 2 years of higher education required
• Minimum of 5 years of sales experience, ideally within a retail or consumer goods environment
• Strong understanding of retail dynamics and consumer behavior within a specified territory
• Excellent relationship-building, communication, and negotiation skills
• Proficient in analyzing sales data and market trends to inform strategic decisions
• Ability to work independently, manage multiple priorities, and travel extensively within the territory
• Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage
• Proficient in CRM software and Microsoft Office Suite
• Ensure retail brand standards are met through merchandising, security, installation, and cleanliness