Job Summary
The ASG Services Sales Executive will lead SHI opportunities from an education, enablement, and engagement perspective; all the way from identification and contract signature to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction, and achievement of required business outcomes. The ASG Services Sales Executive will work throughout the project lifecycle, from presales to final delivery, validating each solution is properly scoped, designed, implemented, and tested to provide an excellent value and experience while providing desired business outcomes.
This remote position requires residence in the greater Chicago, IL, area to support business needs as determined by SHI management.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
- Identify opportunities with customers and internal teams to optimize engagement profitability
- Foster collaboration amongst assigned project team members
- Propose service solution recommendations and serve as an escalation point for customer matters
- Provide excellent value and experience while helping our customers deploy and manage their Solution
- Serve as the key point of contact for each owned opportunity
- Establish a rapport and confidence with internal teams, company’s customers, and partners
- Coordinate and lead weekly status meetings with each assigned client
- Foster and maintain overall accountability for successful engagement delivery
- Serve as the expert in the company’s value, methodology, and processes
- Actively monitor active, prospective, and planned projects and ensure priorities are adjusted, as needed
- Set clear communications to the customer as needed throughout the project lifecycle
- Review key documentation provided by customer, translate technical and business requirements, and propose solutions to solve customer challenges
- Provide frequent project status reports and monthly forecasts to SHI Leadership
- Align with Sales to identify, qualify, and ensure projects are relevant, accurately estimated, and prioritized during the proposal phase
- Research and expand current opportunities and identify new opportunities
Qualifications
- Completed Bachelor’s Degree in a related field or relevant work experience
- Minimum 5+ years’ experience in successful consultative selling and account development of commercial accounts with a services focus
- Previous experience in Consulting and/or Services Sales team is required
Required Skills
- Demonstrated leadership and initiative in successfully driving specialty sales in accounts – profiling, advancing, negotiating, and closing opportunities
- Demonstrated operational excellence including SOW process
- Excellent interpersonal and organizational skills
- Ability to handle diverse situations and rapidly changing priorities
- Ability to communicate effectively, clearly, and concisely with customers at all organization levels
- Excellent conflict resolution and/or mediation skills
- Demonstrated ability to plan, develop, and manage multiple projects
- Ability to meet stated customer-initiated deadlines
- Ability to multitask and complete tasks with efficiency and accuracy
- Excellent presentation skills
- Excellent consultative sales skills
- Excellent customer service skills
Unique Requirements
- Travel to conferences, meetings, and partner/customer sites as needed, up to 50%
Additional Information
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
The estimated potential earnings range for this position is $180,000 - $285,000, which includes a base salary and commission with a draw. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location, and therefore will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.