Senior Data Analyst

Brook Health is a digital health company. Brook offers a set of products and services extending health-care-management beyond the walls of doctors’ offices and into people’s homes and their day-to-day lives. Brook provides people who are living with chronic conditions a highly personalized high-touch support via a smartphone app offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and to build healthy habits to achieve their long-term health goals. Brook also offers a CDC-approved preventative program for people who are at high risk for diabetes. For primary care providers, Brook offers SaaS tools for continuous remote monitoring, providing insights into their patient’s health needs, enabling a new model of care, and early preventative interventions with our own care delivery team resulting in better health outcomes. Brook offers a dynamic work experience with team members in multiple time zones. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to pre-condition and chronic condition care management, to use technology to support health-care providers in improving patients’ health outcomes.

This role can be located in Seattle, WA, Boston, MA or Guadalajara, Mexico

Salary is based on experience

Job Description

We are looking for a highly skilled and growth-oriented Senior Business Analyst with strong problem-solving and analytical skills along with communication and interpersonal skills. In this role, you will be responsible for understanding the internal and external business and clinical requirements and challenges. You will drive opportunities and bridge the gap between stakeholders to ensure solutions align with requirements and deliver value. The ideal candidate will have a healthcare background and a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement.

Key Responsibilities:

• Analyzing, developing, and executing internal and external reports and dashboards driving company and departmental OKRs, patient outcomes, and clinic facing metrics to promote clinic activations, engagement, and growth.
• Identify opportunities and data-driven recommendations for improving patient outcomes.
• Work directly with our patient engagement, care team, product and finance to understand problems, departmental requirements and align on the dashboard vision.
• Analyze business requirements, processes, workflows, and data to interpret the needs of customers and translate business requirements for reports and dashboards.
• Collaborate with the data team to test, design, and deploy solutions that are visually appealing and meet the business needs.
• Create and maintain accurate, up-to-date detailed documentation including business requirements, data, process flows, use cases, and user stories. Identify potential risks and understand business and clinical implications of potential analysis.
• Participate in or lead testing, user acceptance testing, and validation of implemented solutions. Ensure delivered solutions meet the specified requirements and quality standards.

This is a fantastic opportunity for an experienced Data Analyst to join a fast-growing digital health company in a critical role that helps define and build new ways for people and their health providers to manage chronic conditions.

Attributes for Success:

• Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business, technical, and clinical teams.
• Critical thinking skills to assess metrics, trends and data to reach conclusions based on findings. Technical knowledge and competence in compiling and communicating the effect of changes.
• Knowledge of relevant tools such as Miro, JIRA, Notion, Sigma, R, SQL, Python, etc.
• Certification in Business Analysis (e.g., CBAP, CCBA) and a healthcare background is a plus.

This role is not eligible for visa sponsorship or relocation. The candidate must live within a commuting distance from the office location.

Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.