Job Summary:
We are looking for a skilled and experienced Associate Executive Director to join our team at Bay 9 Holdings LLC dba Edgemere located in Dallas, Texas. The Associate Executive Director assists with the hiring, supervision, and development of a strong team of empowered leaders and team members that support and emulate the Community’s Mission, Vision, and Strategic Objectives. The Associate Executive Director ensures both resident and team member engagement remain above industry standards, to provide a great place to live for residents and a great place to work for team members.
Compensation & Benefits:
This is a full-time, salaried position, with a starting salary of $55.28+ per hour. In addition, Bay 9 Holdings LLC dba Edgemere offers competitive medical, dental, vision, and life insurance benefits, generous PTO and holiday vacation time, and 401K.
Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:
- General Management
- Supports and promotes the Edgemere culture through committed training and daily interaction with residents and team members.
- Promotes an environment of successful aging through programming.
- Supports management of the strategic plan to maintain quality services throughout the community for residents consistent with standards, expectations, and policies.
- Assists with attracting, recruiting, hiring, developing, and retaining leadership and management teams throughout the community.
- Promotes and drives strategies and programs that maintain a working environment that supports team member’s professional growth by assisting with the creation of strong performance standards and reviews, learning and development opportunities, succession plans and programs that reward high performance.
- Maintains a positive professional relationship with residents, resident family members, team members, professional organizations, community groups, and other appropriate entities as a senior leader of the community.
- Maintains and cultivates a positive relationship with residents through regular individual and group interaction, attending and often leading resident meetings and functions.
- Integral member of the Senior Leadership team maintaining open communication and promoting collaboration on operational issues, trends, barriers, and resolutions.
- Represents Edgemere in a professional manner consistent with the philosophy and code of conduct set forth for the organization.
- Supports corrective actions identified by the Executive Director as necessary to ensure budget performance for occupancy and expense targets.
- Initiates, designs, and supports programs to adhere to all OSHA, workers compensation and risk avoidance in collaboration with the local Safety Committee.
- Enforces reporting initiatives and facilitates reporting of all potential hazards, litigation, or unusual events to determine plan of action or preventative measures.
- Sales and Marketing
- In collaboration with the local Director of Sales and Marketing, Regional Director Sales and Marketing (RDSM) and Vice President Sales and Marketing (VPSM), ensures the sales team has clear expectations, monitors and maintains accountability to support the day-to-day marketing activities and programs to meet budgeted monthly and annual sales goals.
- Owns and manages an annual marketing plan to determine annual sales goals, in collaboration with the local Director of Sales and Marketing, RDSM and VPSM.
- Directs and coordinates the development of the community’s advertising plan in collaboration with the local Director of Sales and Marketing, RDSM and VPSM.
- Recommends modifications to the community’s residency and miscellaneous marketing agreements, marketing policies, pricing, and sales discounts, with the support of the local Director of Sales and Marketing, RDSM and VPSM.
- Manages and holds the local Director of Sales and Marketing and local Sales and Marketing Team accountable for both the annual performance goals and overall census goals for the community.
- Financial Management
- Assists with the preparation of the community’s annual operating budget, considering possible variances and helping to manage programs and strategies to ensure budgets are met.
- In conjunction with the Executive Director, implements and monitors financial and operational policies.
- Presents financial and operational reports as required by Senior Management and various governmental agencies, as required.
- Health Center Management
- Maintains licensure and certification of the community; ensures compliance with local, state, and federal regulations; maintains personal administrator’s license (if required).
- Maintains current knowledge and ensures compliance with applicable licensing requirements, laws, and regulations.
- Develops positive rapport with representatives of governmental agencies who survey and inspect the facility.
- Promotes and maintains a working relationship with various community health delivery centers to consistently promote and sell the communities health center capabilities.
- Removes barriers, responds, and supports Health Center Leaders to promote and support constant learning and development.
- Ensures accessibility of the Administrator to health center residents and family.
- Maintains awareness of Medicare prospective payment issues which influence the operation of the health center.
- Directs the collaboration necessary for accurate reporting on a routine basis including annual Integrity Visits, Quality of Care Dashboards, and collaboration with the health services team to ensure current and future standards exceed benchmarks.
- Ensures all corporate compliance programs and HIPPA directives are implemented and monitored.
- Drives and maintains accountability to ensure Health Center census goals are met by analyzing variances, trends and delivering on those measures.
- Comply with applicable federal, state, and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures.
- Maintain regular and punctual attendance at work and meetings
Requirements:
- Bachelor’s degree in business, health care, gerontology, hotel/restaurant management, or closely related area. Master’s degree is highly preferred.
- Must meet one of the three following qualifications:
- Minimum of seven (7) years of experience as an executive director or administrator within a life plan community.
- Minimum of ten (10) years of experience as an executive director or administrator in a long-term care senior living environment that includes demonstrated leadership within a health center.
- Minimum ten (10) years of progressive leadership with the hospitality industry to include but not limited to hotel or resort management.
EEOC Statement:
Bay 9 Holdings LLC dba Edgemere is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, sex, religion, national origin, age, disability, or any other legally protected status. All qualified persons will receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status.