Digital Inclusion Communications Specialist (Temporary, until end of June 2025)

Digital Inclusion Communications Specialist (Temporary, until end of June 2025)

Job Category : Network Development

Requisition Number : DIGIT002506

Posted : October 22, 2024

Full-Time

Hybrid

Salary Range : $71,570 USD to $109,500 USD

Locations

Hybrid Washington
Seattle, WA 98101, USA

Description

Who we are

Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.

Our commitment is to:

• Strive to apply an equity lens to all our work.
• Become an anti-racist organization.
• Create an equitable work environment.

About the Role

This position is responsible for managing and coordinating strategic communication efforts to drive CHNW digital inclusion promotion and support project areas. This role develops workplans and executes marketing and promotion strategies with health centers and other key stakeholders, program materials, and planning to support strategic communications. The Communication Specialist coordinates across the project teams and advisory group to measure and report progress with performance of promotional campaigns, stakeholder engagements, and presentation opportunities.

To be successful in this role, you:

• Have bachelor’s degree in a relevant field or equivalent combination of education and highly relevant experience.
• Have a minimum of four (4)+ years of experience in marketing and/or communication roles.
• Have experience in leading multiple complex projects related to strategic initiatives and business development. Have experience with digital and social marketing tools and platforms as well as traditional marketing tactics, such as direct mail and print.

Essential functions and Roles and Responsibilities:

• Manage and initiate internal communications and promotional campaigns, ensuring alignment of activities with project goals.
• Coordinate the integration of strategic communications, including transitioning work from external subcontracts to internal teams, ensuring cost efficiency and effectiveness.
• Collaborate with the Marketing department to identify communication needs, refine outreach strategies and ensure a centralized approach to messaging and presentations.
• Develop, update and review program materials to effectively promote project activities and increase engagement opportunities with target population and key stakeholders, working in collaboration with relevant project team members.
• Research target populations, community-based organizations (CBOs), and potential outreach avenues to optimize communication strategies and improve the impact of program promotions.
• Facilitate advisory group to gather input from health center stakeholders and incorporate feedback into communication tactics and strategies.
• Develop presentation content to support strategic communications with stakeholders, updating materials as needed.
• Coordinate with internal and external teams to develop press releases, social media campaigns, and other promotional activities.
• Organize participation with in-person outreach events to promote program activities and support community engagement efforts.
• Regularly review, track, and provide reporting to indicate progress with promotion tactics, materials, presentations, advisory input, and upcoming opportunities.
• Other duties as assigned. Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.

Knowledge, Skills, and Abilities:

• Exceptional communication skills, both interpersonal and written with the capability of communicating with a diverse range of individuals through a variety of mediums.
• Effective organizational, time management, and project management skills.
• Advanced proficiency in Microsoft Office products.
• Skilled in presenting information in group settings and to diverse stakeholders.
• Knowledge of basic writing and editing principles and tools.
• Ability to collaborate across departments for program success, fostering teamwork.

Note: If you think you do not qualify, please reconsider. Studies have shown that women and people of color are less likely to apply to jobs unless they feel they meet every qualification. However, everyone brings different strengths to the table for a job, and people can be successful in a role in a variety of ways. If you are excited about this job but your experience doesn’t perfectly check every box in the job description, we encourage you to apply anyway.

As part of our hiring process, the following criteria must be met:

• Complete and successfully pass a criminal background check.

Criminal History: includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant’s criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and employees.

• Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
• Vaccination requirement (CHPW offers a process for medical or religious exemptions).
• Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.

Compensation and Benefits:

The position is FLSA Non-Exempt (Exempt) and is not eligible for overtime. Based on market data, this position grade is 65E.

CHPW offers the following benefits for Full and Part-time employees, including this temporary position, and their dependents:

• Medical, Prescription, Dental, and Vision
• Telehealth app
• Flexible Spending Accounts, Health Savings Accounts
• Basic Life AD&D, Short and Long-Term Disability
• Voluntary Life, Critical Care, and Long-Term Care Insurance
• 401(k) Retirement and generous employer match
• Employee Assistance Program and Mental Fitness app
• Financial Coaching, Identity Theft Protection
• Time off including PTO accrual starting at 17 days per year.
• 10 standard holidays, 2 floating holidays
• Compassion time off, jury duty pay.

Sensory/Physical/Mental Requirements:

Sensory* :

• Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance.

Physical* :

• Extended periods of sitting, computer use, talking and possibly standing.
• Frequent torso/back static position; occasional stooping, bending, and twisting.
• Some kneeling, pushing, pulling, lifting, and carrying (not over 25 pounds), twisting, and reaching.

Mental :

• Must be able to manage conflict, communicate effectively and meet time-sensitive deadlines.

Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.

*Note: This position is grant-specific and is not eligible for the company incentive bonus program.

**Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.

**The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of this position. Job descriptions may be updated or changed to reflect business needs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities