Benefits:
LIFE INSURANCE
Dental insurance
Health insurance
Paid time off
Vision insurance
Job description
Responsibilities
Manages multiple locations with agents designated within a geographic zone
Screen applicants, interview, and hire new agents
Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
Create and implement weekly work schedule for agents
Handles any escalated customer service issues that may arise
Direct and observe Agents to ensure performance of tasks and customer service levels are being met
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Supplemental pay types:
Commission pay
Weekly day range:
Monday to Friday
Rotating weekends
Weekends as needed
Work setting:
In-person
In the field
Office
License/Certification:
Insurance Producer License (Preferred)
Life Insurance License (Preferred)