Processing Lead - 2nd Shift

This associate will spend his/her day performing returns processing by the Department Manager or Supervisor. These positions will answer directly to the Production Supervisor.
Primary Responsibilities:

• Ability and knowledge to complete all the Processing and Packing job functions.
• Complete understanding of all processes throughout the Operations department to include but not limited to Receiving, Preprocessing returns Storage (FIFO) and Processing.
• Verify that all Processors are doing their prospective job tasks accurately.
• Monitoring the day-to-day production requirements to achieve production.
• Plan to ensure products meet all established quality requirements and Processors are achieving their required productivity metrics.
• Conduct coaching conversations to improve individuals' performance when performance falls below 95% of goal.
• Document all such coaching and forward to the Sr. Operations Manager.
• Verify and monitor all training for Processing and document such training with Processor 2

• Motivate team to hit their performance metrics.
• Lead training activities of new team members.
• Champion the company values always.
• Complete compliance with laws and regulations.
• Suggest process improvements to management.
• Support management in all decisions on the floor.

• Proven leadership ability and/or prior experience leading a team
• 2-5 years processing experience
• Must be dependable, reliable, detail oriented and able to follow directions
• Training experience with successful results, demonstrated by new hire success
• Ability to lead by example and exceed performance metrics
• Computer literate
• Excellent oral and written communication skills
• Working knowledge of Microsoft office
• Willingness to work overtime and weekends when required
• Ability to lift 40 lbs. without assistance
• Demonstrate ability to function, with a positive attitude, in a high-performance work team environment
• HS diploma or equivalent